レビュー (724)

総合評価
4.3
評価レベルごとの件数
  • 評価の65%は5つ星です
  • 評価の15%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の15%は1つ星です
2024年9月5日

It says theres an issue, when i try to click on the link to solve it and every time it says it bugs to a blank page

LAVISHLANDS
カナダ
アプリの使用期間:12ヶ月
Microsoftが返信しました 2024年9月9日

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

2024年8月30日

Works easily

Saratoga Maple
アメリカ合衆国
アプリの使用期間:約2年
Microsoftが返信しました 2024年9月2日

Thank you for your positive review! We are very glad to see you like the app so much and that you are finding it easy to work with. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

2024年9月3日

Finally got connected it’s a Great day!

Leon Magic Toys
アメリカ合衆国
アプリの使用期間:約1ヶ月
Microsoftが返信しました 2024年9月4日

Thank you for your positive review. We are glad that you managed to connect! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

2024年8月1日

This app is beyond garbage. I prefer Google, but figured I would give Microsoft a try and this app does not integrate well with Shopify whatsoever. Literally every button that was clicked would cause the app to crash. I tried to run an ad campaign and input my card and it crashed 5x in a row, which led to my account being locked. I tried to unlock my account by submitting my ID and the upload crashed several times in a row. Then they suspended my account and said we were being "suspicious." Yeah, not thanks. I will keep my advertising on Google and Facebook.

Dope Headwear
アメリカ合衆国
アプリの使用期間:25日
Microsoftが返信しました 2024年8月5日

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

2024年7月9日

I wish I can give 0 to this channel. none sense!! greedy !!! they offer the free listing tab, and when i click on it, I don't see my products. this channel is strange and useless. what a shame

Allmartdeal
アメリカ合衆国
アプリの使用期間:4年弱
Microsoftが返信しました 2024年7月10日

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

2024年10月8日

We Love Microsoft Channel App @ Fun Foods Canada https://funfoods.ca

Fun Foods Canada
カナダ
アプリの使用期間:3年以上
Microsoftが返信しました 2024年10月10日

Thank you ever so much for your very kind and positive review. We hope you get to make the most out of the App! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help out whenever possible.

2024年10月16日

Everything was so easy to set up. The sign up was not cumbersome. I felt at ease.

VETresChic
アメリカ合衆国
アプリの使用期間:2日
Microsoftが返信しました 2024年10月17日

Thank you so much for your positive and heartwarming review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always happy to help!

2024年8月26日

So far this has been far better than google ads.

Pure Botanical LLC
アメリカ合衆国
アプリの使用期間:22日
Microsoftが返信しました 2024年8月27日

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

編集日:2024年7月9日

Update: I have now spent several hours appealing and calling support. They don't have any real people that work in the department. I would watch out for this app because they are taking a copy of your entire product catalog before they have even verified the account, and in my case they will not even get me a person to talk to. I feel like my data has been stolen from me and there is no one to talk to. I'm not sure what is going on with this app.

I setup everything and followed the directions exactly. Right after the account is setup I get an email saying the account is suspended and blocked for unusual activity... This is before I have even done anything at all other than to add a credit card to the account. It says that 1,000 plus variants are submitted and pending but if I click on anything in the account it says my access is blocked. I submitted some kind of appeal not sure what it was where it asked for my business documents. I get a response from support suggesting it will take 10 business days. This is just a time waster. Use Google Shopping and don't waste your time. The support wasted another 20 minutes without any result or changes. I will update my review if and when I can get the products to show up. I have no idea why they would do this when I followed the directions each step exactly! I also had a personal merchant account that I can access under my account without any problems. I am a shopify store with your Microsoft app... what in the world is the problem?

Adventure Parts, LLC
アメリカ合衆国
アプリの使用期間:約1ヶ月
Microsoftが返信しました 2024年7月8日

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

2024年7月22日

Does not work. It tells you to login with the account you just used to log in. It repeats forever and you cannot ever fix it.

Trade-Army
アメリカ合衆国
アプリの使用期間:約1年
Microsoftが返信しました 2024年7月23日

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.