レビュー (657)

総合評価
4.3
評価レベルごとの件数
  • 評価の63%は5つ星です
  • 評価の15%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の15%は1つ星です
2024年4月4日

very bad
for 2 days I haven't been able to connect with my account
every time connection error try again later
and when trying to connect with live help customer must be connected with my account
I don't know what I can do

Home Hoard
アメリカ合衆国
アプリの使用期間:24日
Microsoftが返信しました 2024年4月8日

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

2024年6月2日

The app is good in theory, but terrible in practice. While I was able to install the app, it wouldn't let me create a Microsoft Advertising Account. As someone who has used Google for many years with zero issues, I see why Microsoft Ads get such a bad rap. I'm going back to Google and never looking back.

Renovski
アメリカ合衆国
アプリの使用期間:1日
Microsoftが返信しました 2024年6月3日

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

2024年5月2日

account rapidly (~2 days since creation) suspended for no obvious reason while i was trying to pay my outstanding balance. i was tying up loose ends because i was not satisfied with the way broad matches work and was ending my use of this service.

disapointing service and they made sure to finish with a bang.

Habits Chrétien - Christian Garments
カナダ
アプリの使用期間:6日
Microsoftが返信しました 2024年5月6日

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

2024年3月18日

I registered an account for the company. I am the owner. Full papers. They locked my account right at the start. It's difficult to use.

Dipo Store
アメリカ合衆国
アプリの使用期間:2ヶ月
Microsoftが返信しました 2024年3月19日

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

2024年6月6日

I registered an account for the company. I am the owner. Full papers. They locked my account right at the start. It's difficult to use.

All Love Here
アメリカ合衆国
アプリの使用期間:4日
Microsoftが返信しました 2024年6月10日

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

2024年4月11日

Tried unsuccessfully to add a payment method. Used valid information for an active card but it was consistently rejected for not containing valid information. After trying a few times I saw that my account had been suspended for Violation of Egregious Policy.
Ridiculous waste of time although I probably should be happy. A process that starts this screwed up is not promising at all. Don't waste your time.

Slow Turnin Vinyl
アメリカ合衆国
アプリの使用期間:約2時間
Microsoftが返信しました 2024年4月15日

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

2024年1月9日

Hello esteemed authorities,

I became a member of your platform not long ago. Shortly after, I received an email confirming my membership. Due to a busy period, it took me 2-3 days before I had the chance to explore and learn about your platform. When I logged in, I was shocked to find out that my membership had been banned simply because I joined your platform. I was greatly surprised and saddened by the closure of my account just because I signed up to advertise on Microsoft. I reached out to your employee, DONNA, through the support section. I've been trying to explain the situation to her for a week. I explained that I had only signed up, that my membership was approved initially, but then, without even using your platform, it was banned after 2-3 days. I provided all our company documents and other necessary information. However, this person named DONNA didn't read any of my messages; she didn't even see what I had written. All she did was send me standard automated emails. No matter what I did, I couldn't reach her or make her understand my problem. It seemed she was doing everything possible not to help but rather to cause more harm. This situation is distressing.

Until now, we've been officially conducting business in the US, selling products, obtaining approvals from Google and similar social networks, and getting approvals from US banks. But for some reason, we can't get approval from you. This is truly beyond belief. Your support team sends us standard emails without bothering to read our messages. I don't think Microsoft can be such a simple organization. I'm looking for someone who is an expert in this matter and can assist me. I hope this message reaches the right individuals, and my account, closed merely for signing up, is reopened.

Lady Ros
アメリカ合衆国
アプリの使用期間:2ヶ月
Microsoftが返信しました 2024年1月10日

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

2024年3月7日

I've also got suspended right after registration. Worst app ever. Now I'm under appeal.

JeepUniq
アメリカ合衆国
アプリの使用期間:4日
Microsoftが返信しました 2024年3月8日

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

2024年1月24日

Got suspended right after registration. Worst channel ever. And suspension upheld after appeal. Waste of time.

Q & W
カナダ
アプリの使用期間:2ヶ月
Microsoftが返信しました 2024年1月26日

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

2024年1月26日

I've spent hours with Microsoft advertising support but my products not synced as all other channels do. Please contact me and help.

SVE Jewels
カナダ
アプリの使用期間:約21時間
Microsoftが返信しました 2024年1月29日

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.