Recensies (725)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 65% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
4 oktober 2023

easy to follow

BY-JAX Designs
Verenigde Staten
1 dag gebruiken de app
Microsoft heeft geantwoord 5 oktober 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

29 mei 2023

Absolutely retarded. I suspect microsoft to be using peoples' information to commit frauds. Based on everything they've told me, I am almost certain of this.

DO NOT USE THIS APP OR ANY APP FROM MICROSOFT, THEY HAVE BEEN COMPROMISED!

TechFresh
Canada
11 dagen gebruiken de app
Microsoft heeft geantwoord 30 mei 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

12 december 2022

wow great app and very easy to set up hope to earn more $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Ceylon Organic
Canada
Ongeveer 23 uur gebruiken de app
Microsoft heeft geantwoord 13 december 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

Bewerkt 27 augustus 2021

Pretty bad, unfunctional app, with slow and unhelpful support. Will change this review if this situation evolves, but I would steer away from this app if you want an easy setup. Very sub-par compared to the google app. Getting many error codes when setting up campaigns, rendering the app absolutely useless.
_________________________ UPDATE - I was able to fix using the comment left on my review. Not sure why the support team was able to give me these instructions from the start. Honestly, still not a good app for the reasons above.

shirts.wiki
Canada
27 dagen gebruiken de app
Microsoft heeft geantwoord 25 augustus 2021

Thank you for your review. Often when advertisers face issues similar to what you are describing it can be caused by an incomplete conversion tracking setup. Because of this I want to provide the following help documentation that might assist with the issues you have described.
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500

If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.

4 augustus 2023

good experience overall. will buy again.................................................................

My Store
Verenigde Staten
21 dagen gebruiken de app
Microsoft heeft geantwoord 7 augustus 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

18 augustus 2021

I used this app to help me get my product out there and promote my New fashion line Lou-kanemyshopify.com . I here that Microsoft app can help you get you on your way to better opportunities

Lou-Kane
Verenigde Staten
10 dagen gebruiken de app
Microsoft heeft geantwoord 24 augustus 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

28 maart 2022

The process for signing up for Microsoft ads was quick and efficient! Looking forward to start using their smart shopping ads to compliment the Google shopping ads we are using.

Intervine
Verenigde Staten
Ongeveer 20 uur gebruiken de app
Microsoft heeft geantwoord 31 maart 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

16 maart 2023

I would do less than 1 star if possible! My store got banned and flagged for high risk and no one will explain to me what is high risk about my store because according to the "support" team they say it's confidential... it's my store and my account, I verified my information just to be told that they can't tell me whats wrong or how to fix the issue! Complete useless and its sad that they can't even provide real information or at least give a phone number to talk to a REAL person and get an explainnation on the real problem for why they banned your store 1 hour after creating an account!
This was a complete waste of my time and energy that I could have been using for a company that actually help and care for their customers.

GlamorousJewelryDesigns
Verenigde Staten
9 dagen gebruiken de app
Microsoft heeft geantwoord 16 maart 2023

Thank you for your feedback. We are truly sorry to hear about the issues you are facing with the charges on your account. Please reach out to us at msftadsappsupport@microsoft.com so that we can better understand the issues you have been experiencing on our platform. We are committed to helping you get set up to start running your ads with Microsoft Advertising.

24 juni 2021

This app does not function. It just throws errors when trying to connect. How is this so broken.....

ShopSalonCity
Verenigde Staten
9 dagen gebruiken de app
Microsoft heeft geantwoord 23 augustus 2021

Thank you for your feedback. I'm sorry to hear you have been facing issues when attempting to connect through our app. We want to understand the issue you are experiencing, please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

25 juli 2021

I really wanted this to work to reach a broader audience outside of Google Search but it has not been a good experience so far. I keep getting error messages trying to create a smart shopping campaign. Everything seems fine in the Microsoft Advertising side, not sure what is wrong, support is lacking. I sent a note for help to MS support but no response after 5 days. I have had a better experience with Google Shopping and it helps generate a lot of sales. I haven't given up yet but I can't say anything positive yet. I hope I can follow up with better news.

BuyMirka.com
Verenigde Staten
9 dagen gebruiken de app
Microsoft heeft geantwoord 24 augustus 2021

Thank you for your review. Often when advertisers face issues similar to what you are describing it can be caused by an incomplete conversion tracking setup. Because of this I want to provide the following help documentation that might assist with the issues you have described.
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500

If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.