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I choose this App because I wanted to import a GoogleSHOPPINGAd (not a "normal" one) to my new Bing Merchant Center.
It didn't work. I tried the support chat, left my e-mail-address and got an answer. Meanwhile I have send a screenshot with further information about my concern, but I have no response.
Although this app is free - if it doesn't work, it's not worth it, sorry
Thank you for sharing your feedback, and we’re sorry to hear about your experience.
To clarify, the Musarra app isn’t designed to import Google Shopping feeds into Microsoft Merchant Center. Microsoft offers a built-in Import feature within their platform, which simplifies this process and ensures a more seamless integration.
We apologize for any confusion and for the delay in response. Our team is here to assist with any further questions you may have about setting up your Microsoft account. We appreciate you giving our app a try and are always working to improve our support experience.
The customer service provided was highly responsive and helpful. Although we encountered a bug on Microsoft's end while setting it up, Muzaara assisted us throughout our journey and answered all our queries.
I used this free app to send automatic feeds to Bing Merchant Center. It works great. Over the past couple of months, my product feeds has been sent to the Merchant Center weekly. It is possible to update feed daily too using configuration, but weekly is enough for me. The developer is very helpful when I needed help. Great App.
Responsive and helpful customer service! We are still in the process of getting it setup and hit a bug on Microsoft's end, but Muzaara answered all our questions along the way.
Not working and of course since is free with no support ...I chose another APP instead. Since May till Sept the feed wasn't populating the Merchant..maybe I am not technical but should be automatically processed
Hi
Sorry to hear this, we don’t have a record of your support request, please contact us at hello@muzaara.com and we will be happy to help
Thanks again for your review and feedback
Their amazing customer service helped us with the installation process and our products are now syncing with the Microsoft Merchant Center.
Best customer support I have ever seen for a free app. Would recommend to anybody looking for an easy way to add a Microsoft shopping feed.
Great app which is easy to use and helping us reach our business' goals in an efficient and effective way. Highly recommend!
Easy to use app. Support is quick to reply and always aims to assist us in getting the conversions that we're after! Thanks team!
Would not connect to our ad account. Tried disconnecting and reconnecting but didn't work. We were logged into the ad account on another tap.
Hi
Sorry you had trouble connecting your account, we offer free support and have no record of you reaching out to us, please feel free to reach out to hello@muzaara.com with some more details and we will be happy to help you get your ad account connected to the app.
Thanks