MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Arvostelut (142)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
27. syyskuu 2024

Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!

EDEN HOME
Kanada
5 kuukautta sovelluksen käyttöä
10. elokuu 2024

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

Mentagna
Kanada
5 kuukautta sovelluksen käyttöä
True Crafts (by BSS Commerce) vastasi 26. elokuu 2024

Hey there!

Wow, thank you so much for your awesome review! It really warms our hearts to know we could lend a hand. If you ever need anything else, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or just pop into the Live Chat in the app.

Wishing you tons of success in all your business adventures! 😊

14. marraskuu 2024

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

TrekShield
Australia
18 päivää sovelluksen käyttöä
6. marraskuu 2024

Great service and support! Looking forward towards the Live View feature!

Skyltstället e-handel
Ruotsi
6 kuukautta sovelluksen käyttöä
14. lokakuu 2024

I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!

Akyumen
Australia
4 päivää sovelluksen käyttöä
16. lokakuu 2024

Very good app to track analytics. Thank you Jennie for your prompt responses!

I have yet to start using the heatmaps but it seems like a very useful app.

ShopGifts
Singapore
22 päivää sovelluksen käyttöä
17. lokakuu 2024

Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction.
Good easy tool definetly to be considered.

jm monterroir
Ranska
9 päivää sovelluksen käyttöä
17. lokakuu 2024

I would recommend because it gives U great insight into how your store is performing,great customer service by jenni

summababe
Australia
10 päivää sovelluksen käyttöä
17. syyskuu 2024

We started using MIDA Heatmap a few weeks ago and it's working well in tracking our visitors. The heatmap and video sessions replay are helpful in understanding our visitors journey, so we take proactive measures to optimize our website. Their customer service is great and helped us troubleshoot an issue till it's resolved. I highly recommend MIDA app!

EcoLeafy Dot
Yhdysvallat
29 päivää sovelluksen käyttöä
30. elokuu 2024

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!

Pet Passion
Belgia
3 päivää sovelluksen käyttöä