MIDA Heatmap & Replay Checkout

Appli au top ! cela m'aide beaucoup dans mon quotidien pour voir ce que les gens vont voir etc.... vraiment superbe

Very solid app for understanding user behavior. Heatmaps and session replays are easy to use and give clear insights into where customers click, scroll, or get stuck. Setup was quick, performance is smooth, and the UI is clean inside Shopify. Definitely useful for improving conversions and spotting friction points.

We loved the app from the first time we used it, easy to install, extremely user friendly and very clear picture of what users are browsing on our site in order to understand consumer behaviour then determine the best sellers overall. High recommended!

Hood little app. Very easy to use. Team are fantastic with customer service and support. Giving you lots of advice and help.

Other than a lot of the options being paid, in my oppinnion it is one of the best tools to use for replaying checkouts and checking heatmaps on your store. The support is absolutely amazing, always ready to help and has a friendly tone. I have only been using the app for about a week now so take this review with a pinch of salt, but my experience overall has been great.

The app in itself is quite easy to use just like any shopify app, I think that is a must. The tools it provides helps you actually take a look at how customers look around in your store befoe actually buying anything, helping you improve in areas you didn't even know you had to. For example looking at replays today, I just noticed that a lot of people go away from my store just because I do not have enough products. As soon as they go to the actual catalog, they leave, no matter the discounts I have on my current products.

If you are looking for a cost effective replay app, I'd recommend this one. The support team are also really responsive when you do need a little extra assistance or have a query.

The support team is absolutely outstanding. They were always helpful, responsive, and ready to assist whenever I had a question or ran into an issue. I never felt left alone every time I reached out, I received a fast and clear response with a real solution. This level of customer support is rare and makes a huge difference in the overall experience. I can confidently recommend this app to anyone looking for a reliable and well-supported solution.

This screen recording tool is fantastic! MIDA meets all my requirements perfectly and is very easy to use.

Wow, this app is so awesome! I can't believe how detailed the information is on every visitor replay. It helps me so much to understand my customer's behavior and upgrade my website for an even better user experience. The app is easy to set up and the customer support (I had contact with Chloe) is just amazing! I highly recommend this app!

I’m naturally very wary of apps, especially in ecommerce. So many promise the world and underdeliver.

MIDA is the real deal.

The onboarding was smooth, the data was clear and actionable, and the customer service has been outstanding. Within 24 hours we had enough meaningful insight to confidently make a change to our site, and that change turned into an order just a few hours later.

That kind of speed and clarity is rare. Highly recommend.