MIDA: Heatmap, Record & Replay

We started using MIDA Heatmap a few weeks ago and it's working well in tracking our visitors. The heatmap and video sessions replay are helpful in understanding our visitors journey, so we take proactive measures to optimize our website. Their customer service is great and helped us troubleshoot an issue till it's resolved. I highly recommend MIDA app!

Good support, easy to use app. Good insight for your store. Definitely recommend.

So helpful app, easy ton use, friendly interface and beautiful design

Great app, really helps with area of improvements on your site. Great support team

very good app perfect service

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

This is a great app with a fantastic workflow. The recording are instantly there on your dashboard and its great for keeping track and analysing consumer behaviour to optimise your conversion rate further. Definitely a must have.

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

The best replay service. Very helpful customer support too!

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!