MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Arvostelut (162)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
10. syyskuu 2024

working well very handy

Dutch Neon Sign
Alankomaat
5 kuukautta sovelluksen käyttöä
31. elokuu 2024

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
Saksa
2 kuukautta sovelluksen käyttöä
23. elokuu 2024

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE
Saksa
Noin kuukausi sovelluksen käyttöä
True Crafts (by BSS Commerce) vastasi 26. elokuu 2024

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

14. elokuu 2024

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
True Crafts (by BSS Commerce) vastasi 26. elokuu 2024

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

12. elokuu 2024

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
Yhdysvallat
13 päivää sovelluksen käyttöä
True Crafts (by BSS Commerce) vastasi 26. elokuu 2024

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

8. marraskuu 2024

Good App. Easy to use. Helpful chat

Flex & Fit
Irlanti
Noin kuukausi sovelluksen käyttöä
20. marraskuu 2024

Good app for improving your store!

FortuneSpirits
Irlanti
26 päivää sovelluksen käyttöä
25. lokakuu 2024

Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!

Zima Store Online
Kiina
Noin tunti sovelluksen käyttöä
6. lokakuu 2024

great app, amazing accuracy and a really good free plan. just be 5 stars already lol

Zealution
Yhdysvallat
Päivä sovelluksen käyttöä
18. syyskuu 2024

Awesome tool and great help. Would recommend

cigogne
Alankomaat
13 päivää sovelluksen käyttöä