MIDA: Heatmap, Record & Replay
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The app works great, and the free plan is available
nice so far
I found the application very useful and functional, easy to install, easy to consult and excellent in the results, both for what concerns the session recordings, the heatmaps and the statistics part. Truly excellent customer service.
Hey there!
Thanks a ton for your awesome review! We're super happy to hear that you found the app so useful and easy to use. It’s great to know that the session recordings, heatmaps, and stats are hitting the mark for you. And we're really glad you had a positive experience with our customer service!
If you ever need anything else or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.
Wishing you all the best with your business! 😊
Definitely such an incredible application, if you're expending money in ADS you better use MIDA to have a better perspective of what clients are doing in your website
I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.
This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.
Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.
Thank you so much for the glowing 5-star review!
We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs.
Your feedback means a lot to us!
easy to use
My first time with a heatmap and MIDA surpassed my expectations. Quick replies and nice customer service and the app works well. Highly recommend!
Great app, great support i recommend
The product works as intended and the customer service is excellent. Would highly recommenced.
Thank you for your kind review.
We are delighted to have been able to assist you. Should you need further support, please do not hesitate to reach out to us at support-sbc-tc@bsscommerce.com or via the Live Chat feature in the app.
Wishing you the best in your business ventures!
amazing