MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recensioni (142)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
27 settembre 2024

Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!

EDEN HOME
Canada
5 mesi di utilizzo dell’app
14 novembre 2024

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

TrekShield
Australia
18 giorni di utilizzo dell’app
10 agosto 2024

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

Mentagna
Canada
5 mesi di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 26 agosto 2024

Hey there!

Wow, thank you so much for your awesome review! It really warms our hearts to know we could lend a hand. If you ever need anything else, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or just pop into the Live Chat in the app.

Wishing you tons of success in all your business adventures! 😊

6 novembre 2024

Great service and support! Looking forward towards the Live View feature!

Skyltstället e-handel
Svezia
6 mesi di utilizzo dell’app
14 ottobre 2024

I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!

Akyumen
Australia
4 giorni di utilizzo dell’app
16 ottobre 2024

Very good app to track analytics. Thank you Jennie for your prompt responses!

I have yet to start using the heatmaps but it seems like a very useful app.

ShopGifts
Singapore
22 giorni di utilizzo dell’app
17 ottobre 2024

Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction.
Good easy tool definetly to be considered.

jm monterroir
Francia
9 giorni di utilizzo dell’app
17 ottobre 2024

I would recommend because it gives U great insight into how your store is performing,great customer service by jenni

summababe
Australia
10 giorni di utilizzo dell’app
17 settembre 2024

We started using MIDA Heatmap a few weeks ago and it's working well in tracking our visitors. The heatmap and video sessions replay are helpful in understanding our visitors journey, so we take proactive measures to optimize our website. Their customer service is great and helped us troubleshoot an issue till it's resolved. I highly recommend MIDA app!

EcoLeafy Dot
Stati Uniti
29 giorni di utilizzo dell’app
30 agosto 2024

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!

Pet Passion
Belgio
3 giorni di utilizzo dell’app