MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recensioni (142)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
14 agosto 2024

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
Stati Uniti
Circa 2 mesi di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 26 agosto 2024

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

12 agosto 2024

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
Stati Uniti
13 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 26 agosto 2024

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

14 novembre 2024

The app is user-friendly. The app can record a session of a customer and you can watch it to improve your store page. I recommend that you try the app!

Vitacafe
Paesi Bassi
4 giorni di utilizzo dell’app
23 agosto 2024

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE
Germania
Circa un mese di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 26 agosto 2024

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

10 settembre 2024

working well very handy

Dutch Neon Sign
Paesi Bassi
5 mesi di utilizzo dell’app
31 agosto 2024

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
Germania
2 mesi di utilizzo dell’app
24 ottobre 2024

very good app perfect service

Taylor Melbourne
Belgio
5 mesi di utilizzo dell’app
15 novembre 2024

So helpful app, easy ton use, friendly interface and beautiful design

Lionory
Marocco
12 giorni di utilizzo dell’app
13 novembre 2024

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

Wabilogic
Stati Uniti
6 giorni di utilizzo dell’app
8 ottobre 2024

Great app and good communication from support team. The team is testing and will update the review when prompted

MANSSIIE
Canada
13 giorni di utilizzo dell’app