MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recensioni (144)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
24 giugno 2024

Very good app. Really good if you are serious about optimizing your conversion rate. Customer service is good too

Velice Global
Regno Unito
Circa un mese di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 8 luglio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

10 settembre 2024

i love the app and Team. Heatmap i die for.

Soar and Style
India
8 giorni di utilizzo dell’app
17 maggio 2024

I got this app because I was told it was needed. It actually is a very useful app. I can see the total movement of someone on my site. Every scroll, every page, every interaction. I couldn't get the app to ignore my movements, but Jena assisted me in making myself invisible. she is awesome.

Paint Me Twisted
Stati Uniti
5 mesi di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 20 maggio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

30 maggio 2024

This replay app seems much better than other popular replay apps. Not sure why people don't download this app as much. I find this app to track replays and analytics better. Give it a try.

Cempaka Store
Malaysia
Circa un mese di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 4 giugno 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

12 giugno 2024

Quick and easy to setup and the insights are very valuable. Especially like the ability to understand the visitor journey, hurdles or confusions they might be facing - and allows us to correct that.

Good and responsive support and help also.. Great team!

Ayushoveda
India
30 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 14 giugno 2024

Thank you for your 5-star rating!

We appreciate your kind words about the easy setup process, valuable insights, and understanding of visitor journeys. We're delighted to hear that you find our support team responsive and helpful.

The whole team is super grateful for your positive feedback!

14 giugno 2024

Hands down best supportApp is also incredibly useful when wanting feedback from customers and want to see what exactly your customers and thinking and what are their actions.

Ecolady
Estonia
3 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 23 giugno 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

7 giugno 2024

Despite using the free version, we found it to be highly sufficient, providing access to nearly all the data we needed. The platform is user-friendly and we highly recommend it. Additionally, the customer service is exceptional, with prompt and efficient responses whenever assistance is required. Special thanks to Jenna and Emma for their outstanding support.

Baladora
Regno Unito
12 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 10 giugno 2024

Thank you for the 5-star rating!

We're thrilled to hear that you found our free version highly sufficient and user-friendly. It's great to know that you had a positive experience with our customer service team, especially with Jenna and Emma providing outstanding support.

We appreciate your recommendation and look forward to continuing to meet your needs.

25 ottobre 2024

nice so far

audiox
Israele
36 minuti di utilizzo dell’app
8 luglio 2024

The session replays are very helpfull, the service is good and they reply fast!

Airize
Paesi Bassi
29 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 15 luglio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

7 giugno 2024

Very helpful customer service! I love this app it’s 100% recommended for you business, I love it!

Quantum Creative
Regno Unito
4 mesi di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 10 giugno 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!