Recensioni (233)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
24 dicembre 2024

I haven't used the Heatmap side but the Record & Replay functionality helps to garner insights on customer behaviour.

NAMED COLLECTIVE®
Regno Unito
Circa 22 ore di utilizzo dell’app
4 ottobre 2024

Extreme happy with this app It's helped me with understanding how and what my customers are doing.

themaxidressshop
Australia
12 giorni di utilizzo dell’app
20 maggio 2024

The app is very good to see the heat maps and to view visitors. One thing that would be nice to see is live view. Another thing that would be appreciated is if we could filter sessions by actions. For instance I would like to be able to view all sessions that led to an add to cart, or that led to a purchase. With 500+ sessions per day it is nearly impossible to find such a session by searching ...

TechToast
Sudafrica
2 mesi di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 23 maggio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. ...

25 marzo 2025

esta sendo boa!

W2bienestar
Stati Uniti
2 giorni di utilizzo dell’app
12 agosto 2024

It's good but unfortunately numbers of sessions in the plans are low if you have a high traffic site. Could be great if it only stored and counted based on user set criteria. eg. sessions longer than x amount o time of with min. x amount of page views.

Design Your Day
Danimarca
4 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 26 agosto 2024

Hey there! Thanks a bunch for sharing your thoughts with us. We totally get where you're coming from about the session limits, especially for high-traffic sites. Your idea ...

13 maggio 2024

Great App, really easy to use and the support is quick and reactive. I put 4 stars because the functionality of certain video playback functions is not yet good (skipping of non-active zones, video playback speed that resets each time, etc.).
But otherwise, for tracking customer behavior and so on, the application is simple, practical and easy to use.

ALSANCIA
Francia
17 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 15 maggio 2024

Thank you for your 4-star rating!

We appreciate your feedback on the video playback functions and are glad to hear you find the app simple, practical, and easy to use for ...

15 aprile 2024

It is not perfect but it is free, at least for my needs. There was an issue with the recording but the support team sortered out.

It does what it has to do.

G.O.A.T. Electronics
Paesi Bassi
14 giorni di utilizzo dell’app
26 febbraio 2024

I use it in free mode. Really interesting to be able to observe customer sessions. Quick technical service ;) !

Osmose Ultra Filtration
Belgio
15 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 5 marzo 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at " ...

22 maggio 2023

Really useful to understand the User's behavior on our site. Every E-commerce store should use MIDA especially if you have just begun with your business.

The Mami's
India
7 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 22 maggio 2023

Thank you so much for such a kind review!

However, you seem not 100% satisfied with our app then I wonder if there might be any other points that you'd like to share so that ...

27 giugno 2023

Good App which provides decent amount of session recordings at a basic level. Good support from the team as well. Haven't had the chance to use the other functions inbuilt yet. Look forward to doing that.

ondesk.in
India
4 giorni di utilizzo dell’app
True Crafts (by BSS Commerce) ha risposto 27 giugno 2023

Thank you for your review!

We are delighted that you have found our app useful, especially in providing decent amount of session recordings. Additionally, we are very ...