MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

レビュー (142)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年2月1日

Jenna was great

Shop Emini Boutique
アメリカ合衆国
アプリの使用期間:約12時間
2022年12月7日

Great App,
Does what it's supposed to do, and so it very good,
I use it all the time,
It's like sitting and watching your customers walk into your store,
Actually it's exactly like that.
thank you

Warrior Breaking Habits
アメリカ合衆国
アプリの使用期間:2年弱
True Crafts (by BSS Commerce)が返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

編集日:2022年10月6日

Nice app. I love the analytics section of this app. "Jonas" was very helpful. He and his tech "Nguyen Minh" was quick and prompt. I am really liking this app. Keep up the good work. <3

VROK - Virtual Retail Outlet Kompany Limited.
カナダ
アプリの使用期間:2年弱
True Crafts (by BSS Commerce)が返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年8月7日

signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!

Gaia Pets
シンガポール
アプリの使用期間:1年以上
True Crafts (by BSS Commerce)が返信しました 2023年8月11日

Thank you so much for your 5 star rating!

We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.

We hope to continue to meet your expectations and keep you as a customer.

2023年7月25日

I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.

Alexa Martha Designs
アメリカ合衆国
アプリの使用期間:11ヶ月
True Crafts (by BSS Commerce)が返信しました 2023年7月27日

Thank you so much for the 5-star rating!

We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.

We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.

編集日:2022年12月9日

The app is easy to use and completely free. I want to thank Nguyen Minh Dang for helping me reset my information.

A.N.S.
アメリカ合衆国
アプリの使用期間:9ヶ月
True Crafts (by BSS Commerce)が返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年12月29日

I love this app! Very useful, and the team was friendly and helped me a lot. Thank you, Nguye Minh Dang and Jonas, for your help. Great app and easy to use! I recommend using this one for visitor's recording :)

Veganovo
イスラエル
アプリの使用期間:7ヶ月
True Crafts (by BSS Commerce)が返信しました 2023年1月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年2月13日

We were using hot jar but this app is much better. When I had a quesiton about how to figure out how to see the email addresses, Jolie Nguyen was able to help me in a timely manner. There is a lot of potential in this app for improving our stores conversion and seeing how the various customers who are coming to the website are engaging with our content, formatting, offers buttons, videos, information, copy and other things like finding bugs, sticking points, etc. We are gaining more insight into our paid traffic, so it's definitely worth using this technology.

QuikCamo
アメリカ合衆国
アプリの使用期間:7ヶ月
True Crafts (by BSS Commerce)が返信しました 2023年2月15日

Thank you so much for your 5-star rating! We're so glad that our app has helped to improve your store conversion, and that you found Jolie's help and support timely and helpful. We are always striving to improve our customer experience, and your feedback is greatly appreciated!

2023年2月16日

I love this app. It is just what I was looking for and is easy to use. I love that that they started offering new plan options so if your store has a high volume of traffic you are able to record all your visitors. The IP address tracking is an added bonus. I was paying for another app just to get the IP addresses and was able to cancel that app service since this has both recording and IP addresses. Also customer service is so great, June Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating.

Emma Sue Bow-tique
アメリカ合衆国
アプリの使用期間:6ヶ月
True Crafts (by BSS Commerce)が返信しました 2023年2月23日

Thank you for the amazing 5-star rating! We're thrilled to hear that our app met your needs and provided the features you were looking for. We're also delighted to hear that June Nguyen was able to provide you with the support you needed. Your thoughtful feedback is highly appreciated. Thank you for being a part of our community!

2022年10月18日

Easy to install and started watching recording immediately! I used to paid another app for some lucky and orangy to view visitor behavior for an expensive price. I am glad I ran across this app for free atm. Highly recommend this app if you are wanting to view visitor behavior to so you can modify your site cater to their behaviors.

Gothicq
アメリカ合衆国
アプリの使用期間:6ヶ月
True Crafts (by BSS Commerce)が返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!