MIDA: Heatmap, Record & Replay
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (127)
絞り込む
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評価順
It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.
very good app perfect service
I found the application very useful and functional, easy to install, easy to consult and excellent in the results, both for what concerns the session recordings, the heatmaps and the statistics part. Truly excellent customer service.
Hey there!
Thanks a ton for your awesome review! We're super happy to hear that you found the app so useful and easy to use. It’s great to know that the session recordings, heatmaps, and stats are hitting the mark for you. And we're really glad you had a positive experience with our customer service!
If you ever need anything else or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.
Wishing you all the best with your business! 😊
Great app and good communication from support team. The team is testing and will update the review when prompted
Extreme happy with this app It's helped me with understanding how and what my customers are doing.
Awesome tool and great help. Would recommend
It's good but unfortunately numbers of sessions in the plans are low if you have a high traffic site. Could be great if it only stored and counted based on user set criteria. eg. sessions longer than x amount o time of with min. x amount of page views.
Hey there! Thanks a bunch for sharing your thoughts with us. We totally get where you're coming from about the session limits, especially for high-traffic sites. Your idea about customizing the criteria sounds awesome! We're always looking for ways to improve, so we really appreciate your feedback.
If you ever need more help or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app. Wishing you all the best with your business! 😊
great app, amazing accuracy and a really good free plan. just be 5 stars already lol
Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!
The product works as intended and the customer service is excellent. Would highly recommenced.
Thank you for your kind review.
We are delighted to have been able to assist you. Should you need further support, please do not hesitate to reach out to us at support-sbc-tc@bsscommerce.com or via the Live Chat feature in the app.
Wishing you the best in your business ventures!