MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

レビュー (142)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年8月14日

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
アメリカ合衆国
アプリの使用期間:約2ヶ月
True Crafts (by BSS Commerce)が返信しました 2024年8月26日

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

2024年8月12日

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
アメリカ合衆国
アプリの使用期間:13日
True Crafts (by BSS Commerce)が返信しました 2024年8月26日

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

2024年11月14日

The app is user-friendly. The app can record a session of a customer and you can watch it to improve your store page. I recommend that you try the app!

Vitacafe
オランダ
アプリの使用期間:4日
2024年8月23日

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE
ドイツ
アプリの使用期間:約1ヶ月
True Crafts (by BSS Commerce)が返信しました 2024年8月26日

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

2024年9月10日

working well very handy

Dutch Neon Sign
オランダ
アプリの使用期間:5ヶ月
2024年8月31日

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
ドイツ
アプリの使用期間:2ヶ月
2024年10月24日

very good app perfect service

Taylor Melbourne
ベルギー
アプリの使用期間:5ヶ月
2024年11月15日

So helpful app, easy ton use, friendly interface and beautiful design

Lionory
モロッコ
アプリの使用期間:12日
2024年11月13日

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

Wabilogic
アメリカ合衆国
アプリの使用期間:6日
2024年10月8日

Great app and good communication from support team. The team is testing and will update the review when prompted

MANSSIIE
カナダ
アプリの使用期間:13日