MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

レビュー (127)

総合評価
4.9
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年8月31日

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
ドイツ
アプリの使用期間:2ヶ月
2024年10月24日

very good app perfect service

Taylor Melbourne
ベルギー
アプリの使用期間:5ヶ月
2024年8月5日

I found the application very useful and functional, easy to install, easy to consult and excellent in the results, both for what concerns the session recordings, the heatmaps and the statistics part. Truly excellent customer service.

Uallo - Poster, art and more.
イタリア
アプリの使用期間:2ヶ月
True Crafts (by BSS Commerce)が返信しました 2024年8月26日

Hey there!

Thanks a ton for your awesome review! We're super happy to hear that you found the app so useful and easy to use. It’s great to know that the session recordings, heatmaps, and stats are hitting the mark for you. And we're really glad you had a positive experience with our customer service!

If you ever need anything else or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the best with your business! 😊

2024年10月8日

Great app and good communication from support team. The team is testing and will update the review when prompted

MANSSIIE
カナダ
アプリの使用期間:13日
2024年10月4日

Extreme happy with this app It's helped me with understanding how and what my customers are doing.

themaxidressshop
オーストラリア
アプリの使用期間:12日
2024年9月18日

Awesome tool and great help. Would recommend

cigogne
オランダ
アプリの使用期間:13日
2024年8月12日

It's good but unfortunately numbers of sessions in the plans are low if you have a high traffic site. Could be great if it only stored and counted based on user set criteria. eg. sessions longer than x amount o time of with min. x amount of page views.

Design Your Day
デンマーク
アプリの使用期間:6日
True Crafts (by BSS Commerce)が返信しました 2024年8月26日

Hey there! Thanks a bunch for sharing your thoughts with us. We totally get where you're coming from about the session limits, especially for high-traffic sites. Your idea about customizing the criteria sounds awesome! We're always looking for ways to improve, so we really appreciate your feedback.

If you ever need more help or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app. Wishing you all the best with your business! 😊

2024年10月6日

great app, amazing accuracy and a really good free plan. just be 5 stars already lol

Zealution
アメリカ合衆国
アプリの使用期間:1日
2024年10月25日

Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!

Zima Store Online
中国
アプリの使用期間:約1時間
2024年8月21日

The product works as intended and the customer service is excellent. Would highly recommenced.

HerGlowy
オーストラリア
アプリの使用期間:9日
True Crafts (by BSS Commerce)が返信しました 2024年8月26日

Thank you for your kind review.

We are delighted to have been able to assist you. Should you need further support, please do not hesitate to reach out to us at support-sbc-tc@bsscommerce.com or via the Live Chat feature in the app.

Wishing you the best in your business ventures!