MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

レビュー (144)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年10月25日

Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!

Zima Store Online
中国
アプリの使用期間:約1時間
2024年7月1日

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.

This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.

Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

East Coast Supplements
オーストラリア
アプリの使用期間:8ヶ月
True Crafts (by BSS Commerce)が返信しました 2024年7月8日

Thank you so much for the glowing 5-star review!

We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs.

Your feedback means a lot to us!

2024年11月11日

GREAT!

NABU
イスラエル
アプリの使用期間:42分
2024年10月25日

nice so far

audiox
イスラエル
アプリの使用期間:36分
2024年7月25日

Unbelievably good customer service, and of course a super helpful app that allows us to improve our conversion rate.

NUCKL
イギリス
アプリの使用期間:3日
True Crafts (by BSS Commerce)が返信しました 2024年8月26日

Hey there!

Thanks so much for your amazing review! We're thrilled we could help you out. If you need anything else, just drop us an email at support-sbc-tc@bsscommerce.com or hit us up on Live Chat in the app.

Wishing you all the best with your business! 😊

2024年7月8日

The session replays are very helpfull, the service is good and they reply fast!

Airize
オランダ
アプリの使用期間:29日
True Crafts (by BSS Commerce)が返信しました 2024年7月15日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年7月11日

The chat support is good and fast.
The service seems to be getting better and better and I have high expectations for it.

Aquvii Official Web Site
日本
アプリの使用期間:6日
True Crafts (by BSS Commerce)が返信しました 2024年7月15日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年7月10日

Good app, recordings are helpful to watch your visitors and see how they engage with the site. Huge help! Also Jennie was a huge help and very informative!

Whoopsie Daisy
アメリカ合衆国
アプリの使用期間:4日
True Crafts (by BSS Commerce)が返信しました 2024年7月15日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年6月24日

Very good app. Really good if you are serious about optimizing your conversion rate. Customer service is good too

Velice Global
イギリス
アプリの使用期間:約1ヶ月
True Crafts (by BSS Commerce)が返信しました 2024年7月8日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年6月25日

Very good support, reasonable pricing and free plan abilities. Happy about the free plan for now. Thank You! :)

Hands-On Toys
ラトビア
アプリの使用期間:28日
True Crafts (by BSS Commerce)が返信しました 2024年7月8日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!