MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

レビュー (142)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年3月25日

I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app.
The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn

Køkkenshop
デンマーク
アプリの使用期間:6ヶ月
2024年2月2日

So far so good.
Have just installed this app, so can't comment on the ongoing use of it yet.

However it was super simple to install, and Joy on the support team was able to help and confirm that I had set it all up correctly which was fantastic.

HerbiDoor
オーストラリア
アプリの使用期間:4ヶ月
2024年2月4日

Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!

HayGoodies
イギリス
アプリの使用期間:10ヶ月
2024年11月11日

GREAT!

NABU
イスラエル
アプリの使用期間:42分
2024年8月26日

Très bien assistée! merci!

Peeckypew
フランス
アプリの使用期間:7日
2024年4月15日

It is not perfect but it is free, at least for my needs. There was an issue with the recording but the support team sortered out.

It does what it has to do.

G.O.A.T. Electronics
オランダ
アプリの使用期間:2ヶ月
2023年12月10日

Great app! The recording feature helps us a lot, we can watch and analyze what happens when a customer visits our site, and decide which parts to improve. Besides, the assistance response is quite fast.

Get Good Gift
アメリカ合衆国
アプリの使用期間:6ヶ月
True Crafts (by BSS Commerce)が返信しました 2023年12月13日

Thank you for the incredible 5-star rating of our app!

We are so pleased to hear that the recording feature helps you improve your customer visits and that the assistance response is fast.

We truly appreciate your positive feedback and support!

2024年4月25日

overall very clean app. does exactly what you want it to do. Customer support is awesome

now 2 big things i have a problem with.
1: it doesnt work on mobile, so i cannot watch the replays on my phone which personally for me is a big let-down
2: pricing may be fine for many but for me personally, its a little steep and i simply cannot afford it mainly considering the dozens of other subscriptions etc i am purchasing for various other services.

QuickScrub™
オーストラリア
アプリの使用期間:12日
True Crafts (by BSS Commerce)が返信しました 2024年5月3日

Thank you so much for your feedback.

1: We are planning to make our apps be more responsive in the future. At the moment, with the MIDA app, recordings and heatmaps are not working on mobile and we do have a warning for that already. I've double-checked with the team and the update is releasing within this year.

2: Due to the resources that we put and use for the app, our team has to make it balance as such for our pricing plan.

Again, thank you so much for a straight and clear feedback. We will keep you informed regarding our upcoming changes!

2024年2月2日

A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.

Introvertie VIENNA
オーストリア
アプリの使用期間:30日
2024年4月2日

Very Nice app. Encountered some error reached to the support team got instant reply and solved the problem. Thankyou for the great support

Euro sourcing sp. z o.o.
ポーランド
アプリの使用期間:6ヶ月