MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

レビュー (144)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年4月15日

It is not perfect but it is free, at least for my needs. There was an issue with the recording but the support team sortered out.

It does what it has to do.

G.O.A.T. Electronics
オランダ
アプリの使用期間:2ヶ月
2024年2月2日

A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.

Introvertie VIENNA
オーストリア
アプリの使用期間:30日
2024年4月25日

overall very clean app. does exactly what you want it to do. Customer support is awesome

now 2 big things i have a problem with.
1: it doesnt work on mobile, so i cannot watch the replays on my phone which personally for me is a big let-down
2: pricing may be fine for many but for me personally, its a little steep and i simply cannot afford it mainly considering the dozens of other subscriptions etc i am purchasing for various other services.

QuickScrub™
オーストラリア
アプリの使用期間:12日
True Crafts (by BSS Commerce)が返信しました 2024年5月3日

Thank you so much for your feedback.

1: We are planning to make our apps be more responsive in the future. At the moment, with the MIDA app, recordings and heatmaps are not working on mobile and we do have a warning for that already. I've double-checked with the team and the update is releasing within this year.

2: Due to the resources that we put and use for the app, our team has to make it balance as such for our pricing plan.

Again, thank you so much for a straight and clear feedback. We will keep you informed regarding our upcoming changes!

2024年4月2日

Very Nice app. Encountered some error reached to the support team got instant reply and solved the problem. Thankyou for the great support

Euro sourcing sp. z o.o.
ポーランド
アプリの使用期間:6ヶ月
2023年12月26日

Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.

Tub Tropics
カナダ
アプリの使用期間:約1ヶ月
2024年4月23日

Great app -- Super helpful to be able to analyse what customers are looking at, and areas of the website that can be improved upon. Great customer service. All around recommend.

SOLAI
アイルランド
アプリの使用期間:7日
True Crafts (by BSS Commerce)が返信しました 2024年5月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2024年5月17日

Great app, does exactly as described.

Klemox
デンマーク
アプリの使用期間:3ヶ月
True Crafts (by BSS Commerce)が返信しました 2024年5月20日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年6月6日

Testing this out for this first time for our store and hoping that it is easy, user-friendly, and will help us boost our conversion rate and revenue :)

Engkanto
フィリピン
アプリの使用期間:32分
True Crafts (by BSS Commerce)が返信しました 2024年6月10日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年1月8日

Great app. Love the session replays in particular, that let me see real-time movement of each visitor within my store. The live chat support is also a very helpful feature!

Victoria Rush Steamy Stories
カナダ
アプリの使用期間:12日
2024年1月17日

Very useful and straightforward app! One notable thing is their excellent customer support – they reply promptly and assist every step of the way to solve your problems. I will definitely recommend it.

Dr. Moritz
アメリカ合衆国
アプリの使用期間:13日
True Crafts (by BSS Commerce)が返信しました 2024年1月21日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!