MIDA Replay, Heatmap & Insight

Great app for session recordings and heatmaps. It helps me understand how visitors use my store and where they may get stuck. The support team is also very responsive and helpful — they helped me with IP exclusion, extra sessions, and a delayed capture issue. Recommended!

I haven't been using the app long, but so far, I think it's been great! We started running ads from Chapter NYC Magazine and have already started seeing some activity. It's been amazing for seeing where people go, which page they leave off of and since then we've been able to make some changes that have really improved conversions.

Nous decouvrons tous les points sur lesquels nous pouvons rattraper des ventes. J'aime le suivi méticuleux de MIDA

This is such a cool tool for seeing activity and real time interactions with potential customers. Unfortunately my site is plagued by endless bot sessions, but it's interesting to see those as well. The help & response time from support is amazing! 5*

Easy to set up and the dashboard makes user behavior data simple to understand. Great for spotting where customers drop off or get stuck. Support is super responsive and helpful. Highly recommend!

MIDA is very useful, it's helping me a lot to understand my customer's behavior, thanks to session recordings, heat maps, list of viewed products and so on. It's a must have for your store and the free plan is perfect por small teams and entrepreneurs.

We are very pleased with the level of session data that we can review, including stage of sales from view to cart to completed sale, plus the ability to view user behavior on our products. 5 stars.

shows real lifwcustomnersand how they react too yiour sight whether its a basle for checkout you know every move the customer nakewhile in you siter=, and you can see when they leave and figure our why. Its pretty cool, thanks Mida

Great tool for early-stage stores

Easy to set up and the session recordings are genuinely useful — even with just a handful of visitors I could see exactly how people browsed my store. The Insight Mode makes replays fast to review. Support was responsive. The IP exclusion and suspicious session filtering work well. Would be great if Delayed Capture didn't require contacting support to enable. Overall a solid app for understanding visitor behavior.

I use MIDA Replay Heatmaps to optimize my store, and beyond the technical features, it’s the quality of their customer service that truly won me over. There is always someone available to respond quickly and, more importantly, to help customize the tool to fit my specific needs.

You can really feel their commitment to customer satisfaction and their drive to never leave a user without a solution. It’s incredibly reassuring to know that a dedicated, human team is behind the app to support our growth. A powerful app backed by exceptional customer service. I highly recommend it!