Recensies (77)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
23 mei 2024

Merci au support qui est en français, réactif et compétent. Merci en particulier à Jolie et l’équipe du support!

Michel Brg
Frankrijk
22 dagen gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 4 juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

17 januari 2024

Very useful and straightforward app! One notable thing is their excellent customer support – they reply promptly and assist every step of the way to solve your problems. I will definitely recommend it.

Dr. Moritz
Verenigde Staten
13 dagen gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 21 januari 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

22 februari 2024

Awesome app!

FemeWell
Italië
3 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 5 maart 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

8 januari 2024

Great app. Love the session replays in particular, that let me see real-time movement of each visitor within my store. The live chat support is also a very helpful feature!

Victoria Rush Steamy Stories
Canada
12 dagen gebruiken de app
26 december 2023

Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.

Tub Tropics
Canada
Ongeveer een maand gebruiken de app
19 april 2024

The app is absolutely fantastic!

ModeVonBerlin
Bulgarije
21 dagen gebruiken de app
10 december 2023

Great app! The recording feature helps us a lot, we can watch and analyze what happens when a customer visits our site, and decide which parts to improve. Besides, the assistance response is quite fast.

Get Good Gift
Verenigde Staten
6 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 13 december 2023

Thank you for the incredible 5-star rating of our app!

We are so pleased to hear that the recording feature helps you improve your customer visits and that the assistance response is fast.

We truly appreciate your positive feedback and support!

25 juli 2023

I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.

Alexa Martha Designs
Verenigde Staten
11 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 27 juli 2023

Thank you so much for the 5-star rating!

We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.

We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.

7 augustus 2023

signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!

Gaia Pets
Singapore
Ongeveer 2 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 11 augustus 2023

Thank you so much for your 5 star rating!

We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.

We hope to continue to meet your expectations and keep you as a customer.

18 december 2023

Really great app and friendly and helpful support team!

Cabin Plans
Australië
6 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 25 december 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!