Recensies (77)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
13 december 2023

this app help me a lot thank you.

GoCartify
India
Ongeveer 2 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 25 december 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

14 juni 2024

Jocelyn is great!

Steamy Whiskers
België
14 juni 2024

Hands down best supportApp is also incredibly useful when wanting feedback from customers and want to see what exactly your customers and thinking and what are their actions.

Ecolady
Estland
27 november 2023

They took my advice and made optimizations, which I think is great.

leotachi
China
3 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 30 november 2023

Thank you so much for your 5-star rating and kind words!

We appreciate your positive feedback and are happy to hear that you think the optimizations implemented are great.

Thank you for your continued support!

28 november 2023

Great customer service and very fast response!

Glitch Wellness
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 30 november 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

27 november 2023

The support I received was very helpful and informative!

YoLink
Verenigde Staten
12 dagen gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 30 november 2023

Thank you so much for your 5 star rating.

We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!

25 juli 2023

I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.

Alexa Martha Designs
Verenigde Staten
11 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 27 juli 2023

Thank you so much for the 5-star rating!

We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.

We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.

Bewerkt 9 december 2022

The app is easy to use and completely free. I want to thank Nguyen Minh Dang for helping me reset my information.

A.N.S.
Verenigde Staten
9 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

29 december 2022

I love this app! Very useful, and the team was friendly and helped me a lot. Thank you, Nguye Minh Dang and Jonas, for your help. Great app and easy to use! I recommend using this one for visitor's recording :)

Veganovo
Israël
7 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 3 januari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

13 februari 2023

We were using hot jar but this app is much better. When I had a quesiton about how to figure out how to see the email addresses, Jolie Nguyen was able to help me in a timely manner. There is a lot of potential in this app for improving our stores conversion and seeing how the various customers who are coming to the website are engaging with our content, formatting, offers buttons, videos, information, copy and other things like finding bugs, sticking points, etc. We are gaining more insight into our paid traffic, so it's definitely worth using this technology.

QuikCamo
Verenigde Staten
7 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 15 februari 2023

Thank you so much for your 5-star rating! We're so glad that our app has helped to improve your store conversion, and that you found Jolie's help and support timely and helpful. We are always striving to improve our customer experience, and your feedback is greatly appreciated!