Recensies (77)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
28 november 2023

Great customer service and very fast response!

Glitch Wellness
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 30 november 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

27 november 2023

The support I received was very helpful and informative!

YoLink
Verenigde Staten
12 dagen gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 30 november 2023

Thank you so much for your 5 star rating.

We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!

26 juni 2023

Great app, super reliable, customer service is great. Very helpful for my business thank you so very much

SculptVibe
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 27 juni 2023

Thank you so much for your 5-star rating!

We really appreciate your kind words and thank you for your support.

14 juni 2024

Jocelyn is great!

Steamy Whiskers
België
21 september 2023

La aplicación funciona muy bien. He probado varias y esta es la mejor en la relación calidad/precio. Hace lo que dice y lo hace muy bien.
El servicio técnico impecable, rápidos y eficaces. Un 10.
Una característica a destacar es la posibilidad de excluir países, esto es muy interesante para que no te grabe conexiones de Google o Fb por ejemplo.
Aplicación totalmente recomendable

elmejorcalcetin
Spanje
3 dagen gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 27 september 2023

Thank you so much for your 5-star rating!

We are grateful for your kind words about the app's quality-price ratio, impeccable and fast technical service, and the possibility to exclude countries.

Your positive review is highly appreciated.

Bewerkt 9 december 2022

The app is easy to use and completely free. I want to thank Nguyen Minh Dang for helping me reset my information.

A.N.S.
Verenigde Staten
9 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

29 december 2022

I love this app! Very useful, and the team was friendly and helped me a lot. Thank you, Nguye Minh Dang and Jonas, for your help. Great app and easy to use! I recommend using this one for visitor's recording :)

Veganovo
Israël
7 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 3 januari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

13 februari 2023

We were using hot jar but this app is much better. When I had a quesiton about how to figure out how to see the email addresses, Jolie Nguyen was able to help me in a timely manner. There is a lot of potential in this app for improving our stores conversion and seeing how the various customers who are coming to the website are engaging with our content, formatting, offers buttons, videos, information, copy and other things like finding bugs, sticking points, etc. We are gaining more insight into our paid traffic, so it's definitely worth using this technology.

QuikCamo
Verenigde Staten
7 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 15 februari 2023

Thank you so much for your 5-star rating! We're so glad that our app has helped to improve your store conversion, and that you found Jolie's help and support timely and helpful. We are always striving to improve our customer experience, and your feedback is greatly appreciated!

16 februari 2023

I love this app. It is just what I was looking for and is easy to use. I love that that they started offering new plan options so if your store has a high volume of traffic you are able to record all your visitors. The IP address tracking is an added bonus. I was paying for another app just to get the IP addresses and was able to cancel that app service since this has both recording and IP addresses. Also customer service is so great, June Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating.

Emma Sue Bow-tique
Verenigde Staten
6 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 23 februari 2023

Thank you for the amazing 5-star rating! We're thrilled to hear that our app met your needs and provided the features you were looking for. We're also delighted to hear that June Nguyen was able to provide you with the support you needed. Your thoughtful feedback is highly appreciated. Thank you for being a part of our community!

18 oktober 2022

Easy to install and started watching recording immediately! I used to paid another app for some lucky and orangy to view visitor behavior for an expensive price. I am glad I ran across this app for free atm. Highly recommend this app if you are wanting to view visitor behavior to so you can modify your site cater to their behaviors.

Gothicq
Verenigde Staten
6 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!