MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recensies (142)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 juni 2024

Very good app. Really good if you are serious about optimizing your conversion rate. Customer service is good too

Velice Global
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 8 juli 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

10 september 2024

i love the app and Team. Heatmap i die for.

Soar and Style
India
8 dagen gebruiken de app
17 mei 2024

I got this app because I was told it was needed. It actually is a very useful app. I can see the total movement of someone on my site. Every scroll, every page, every interaction. I couldn't get the app to ignore my movements, but Jena assisted me in making myself invisible. she is awesome.

Paint Me Twisted
Verenigde Staten
5 maanden gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 20 mei 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

30 mei 2024

This replay app seems much better than other popular replay apps. Not sure why people don't download this app as much. I find this app to track replays and analytics better. Give it a try.

Cempaka Store
Maleisië
Ongeveer een maand gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 4 juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

12 juni 2024

Quick and easy to setup and the insights are very valuable. Especially like the ability to understand the visitor journey, hurdles or confusions they might be facing - and allows us to correct that.

Good and responsive support and help also.. Great team!

Ayushoveda
India
30 dagen gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 14 juni 2024

Thank you for your 5-star rating!

We appreciate your kind words about the easy setup process, valuable insights, and understanding of visitor journeys. We're delighted to hear that you find our support team responsive and helpful.

The whole team is super grateful for your positive feedback!

14 juni 2024

Hands down best supportApp is also incredibly useful when wanting feedback from customers and want to see what exactly your customers and thinking and what are their actions.

Ecolady
Estland
3 dagen gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 23 juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

7 juni 2024

Despite using the free version, we found it to be highly sufficient, providing access to nearly all the data we needed. The platform is user-friendly and we highly recommend it. Additionally, the customer service is exceptional, with prompt and efficient responses whenever assistance is required. Special thanks to Jenna and Emma for their outstanding support.

Baladora
Verenigd Koninkrijk
12 dagen gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 10 juni 2024

Thank you for the 5-star rating!

We're thrilled to hear that you found our free version highly sufficient and user-friendly. It's great to know that you had a positive experience with our customer service team, especially with Jenna and Emma providing outstanding support.

We appreciate your recommendation and look forward to continuing to meet your needs.

25 oktober 2024

nice so far

audiox
Israël
36 minuten gebruiken de app
7 juni 2024

Very helpful customer service! I love this app it’s 100% recommended for you business, I love it!

Quantum Creative
Verenigd Koninkrijk
4 maanden gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 10 juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

8 juli 2024

The session replays are very helpfull, the service is good and they reply fast!

Airize
Nederland
29 dagen gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 15 juli 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!