MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recensies (142)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
25 oktober 2024

nice so far

audiox
Israël
36 minuten gebruiken de app
7 juni 2024

Very helpful customer service! I love this app it’s 100% recommended for you business, I love it!

Quantum Creative
Verenigd Koninkrijk
4 maanden gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 10 juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

8 juli 2024

The session replays are very helpfull, the service is good and they reply fast!

Airize
Nederland
29 dagen gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 15 juli 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

19 september 2024

Snelle respons, goede app. Zeker aan te raden!

BULK Solar
Nederland
8 dagen gebruiken de app
23 april 2024

We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.

Skin Juice Wholesale
Australië
6 maanden gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 3 mei 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Bewerkt 23 juli 2024

I've been using this app for some time and it has been helpful. I'm able to see real-time movement of each visitor within my store, which allows me to know what features and pages are the most popular, and any changes that I might need to make. The live chat support was helpful and ensured that all my questions and needs were met.

Leewa Beauty
Verenigde Staten
11 maanden gebruiken de app
15 november 2024

Really awesome service! So glad it exists, plus the support team is very prompt and helpful with support..

Looking forward to using this app long term

Canva Factory
Verenigde Staten
Bewerkt 1 augustus 2024

Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!

The support as well is very fast and helpful.
The today update is so useful!! (you could see the basket value and referred in the listing and is soooo important)

Thanks

Baby Island Shop
Italië
4 maanden gebruiken de app
13 mei 2024

Great App, really easy to use and the support is quick and reactive. I put 4 stars because the functionality of certain video playback functions is not yet good (skipping of non-active zones, video playback speed that resets each time, etc.).
But otherwise, for tracking customer behavior and so on, the application is simple, practical and easy to use.

ALSANCIA
Frankrijk
17 dagen gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 15 mei 2024

Thank you for your 4-star rating!

We appreciate your feedback on the video playback functions and are glad to hear you find the app simple, practical, and easy to use for tracking customer behavior.

However, 4-star review seems like you are not fully satisfied with our app yet. We will support you our best to revise your experience.

If you might need any further assistance, don't hesitate to contact us at "support-sbc@bsscommerce.com".

22 april 2024

Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!

Adonis Fine Jewellers |
Verenigd Koninkrijk
5 maanden gebruiken de app
True Crafts (by BSS Commerce) heeft geantwoord 3 mei 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!