MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avaliações (142)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de setembro de 2024

Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!

EDEN HOME
Canadá
5 months usando a aplicação
10 de agosto de 2024

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

Mentagna
Canadá
5 months usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 26 de agosto de 2024

Hey there!

Wow, thank you so much for your awesome review! It really warms our hearts to know we could lend a hand. If you ever need anything else, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or just pop into the Live Chat in the app.

Wishing you tons of success in all your business adventures! 😊

14 de novembro de 2024

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

TrekShield
Austrália
18 days usando a aplicação
6 de novembro de 2024

Great service and support! Looking forward towards the Live View feature!

Skyltstället e-handel
Suécia
6 months usando a aplicação
14 de outubro de 2024

I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!

Akyumen
Austrália
4 days usando a aplicação
16 de outubro de 2024

Very good app to track analytics. Thank you Jennie for your prompt responses!

I have yet to start using the heatmaps but it seems like a very useful app.

ShopGifts
Singapura
22 days usando a aplicação
17 de outubro de 2024

Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction.
Good easy tool definetly to be considered.

jm monterroir
França
9 days usando a aplicação
17 de outubro de 2024

I would recommend because it gives U great insight into how your store is performing,great customer service by jenni

summababe
Austrália
10 days usando a aplicação
17 de setembro de 2024

We started using MIDA Heatmap a few weeks ago and it's working well in tracking our visitors. The heatmap and video sessions replay are helpful in understanding our visitors journey, so we take proactive measures to optimize our website. Their customer service is great and helped us troubleshoot an issue till it's resolved. I highly recommend MIDA app!

EcoLeafy Dot
Estados Unidos
29 days usando a aplicação
30 de agosto de 2024

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!

Pet Passion
Bélgica
3 days usando a aplicação