MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avaliações (142)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de agosto de 2024

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
Estados Unidos
About 2 months usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 26 de agosto de 2024

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

12 de agosto de 2024

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
Estados Unidos
13 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 26 de agosto de 2024

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

14 de novembro de 2024

The app is user-friendly. The app can record a session of a customer and you can watch it to improve your store page. I recommend that you try the app!

Vitacafe
Países Baixos
4 days usando a aplicação
23 de agosto de 2024

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE
Alemanha
About 1 month usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 26 de agosto de 2024

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

10 de setembro de 2024

working well very handy

Dutch Neon Sign
Países Baixos
5 months usando a aplicação
31 de agosto de 2024

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
Alemanha
2 months usando a aplicação
24 de outubro de 2024

very good app perfect service

Taylor Melbourne
Bélgica
5 months usando a aplicação
15 de novembro de 2024

So helpful app, easy ton use, friendly interface and beautiful design

Lionory
Marrocos
12 days usando a aplicação
13 de novembro de 2024

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

Wabilogic
Estados Unidos
6 days usando a aplicação
8 de outubro de 2024

Great app and good communication from support team. The team is testing and will update the review when prompted

MANSSIIE
Canadá
13 days usando a aplicação