Avaliação geral
4,7
Pontuação por nível de classificação
  • 84% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
7 de agosto de 2023

signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!

Gaia Pets
Singapura
About 2 months usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 11 de agosto de 2023

Thank you so much for your 5 star rating!

We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.

We hope to continue to meet your expectations and keep you as a customer.

27 de novembro de 2023

The support I received was very helpful and informative!

YoLink
Estados Unidos
12 days usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 30 de novembro de 2023

Thank you so much for your 5 star rating.

We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!

24 de março de 2024

Consigliata!

Arcana 23
Estónia
2 days usando a aplicação
Editado a 10 de maio de 2023

The app is really great. The only thing is the less number of visitors recording. When selling in Europe the recording doesn’t last a day. Even if you pay you have to take the highest plan at the beginning. For testing purpose not that great.

KYMOLYN
Suíça
6 months usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 16 de maio de 2023

Thank you for your 5-star rating!

We are delighted to hear that you think the app is great. We agree that the number of visitors recording is an issue and we are continuously looking into ways to improve this and make recording last longer even when selling in Europe.

Again, thank you for taking the time to give us your feedback.

7 de setembro de 2023

Amazing app lots of functionnalities, very helpful customer service.

Heatmap and live view is amazing, we can replay all actions of customers in just few seconds.

An amazing team and app 5 stars.

LOVERSE
Estados Unidos
3 months usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 11 de setembro de 2023

Thank you so much for your five-star rating and kind words!

We're delighted that you appreciate all the features our app has to offer, as well as our helpful customer service. We are committed to continue to strive to provide the best experience possible.

Thank you again!

27 de julho de 2023

We use it for heatmaps and it's been good so far. This app helped optimize some of the pages with high bounce rates, it wouldn't be possible without it. Customer service is fast.

Charmelic
Letónia
About 1 month usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 7 de agosto de 2023

Thank you so much for your 5-star review!

We are so pleased that you have found the app useful for heatmaps and have been able to optimize pages with high bounce rates. We really appreciate your feedback about our customer service being fast too.

Thank you again for your kind words!

19 de junho de 2023

Mida recording is the perfect tool to monitor your users' behavoiur. To me, it's been a crucial tool to identify the website section to be modified in order to raise the time spent online, hence increase the possibility of selling.

Earbudsclean Store
Itália
About 2 months usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 20 de junho de 2023

Thank you so much for taking the time to review our product and giving us a 5-star rating!

It's great to hear that our app has been so useful to you; we are pleased to know it has been a crucial tool to help you increase the time users spend online, and therefore increase the possibility of selling.

We really appreciate your feedback.

21 de junho de 2023

This app is so good, it has a free plan in which you can record and see the replay of 400 visitors. The support of this app is insane, they help you a lot. I recommend this app. Thank you Jolie for the support!!!

TRADAN
Espanha
About 2 months usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 27 de junho de 2023

Thank you so much for your wonderful review and for your 5-star rating!

We really appreciate your words of encouragement and your support. We're glad that you found our app helpful and that you were able to take advantage of our free plan. Thank you again for your kind words. Much love!

27 de junho de 2023

Good App which provides decent amount of session recordings at a basic level. Good support from the team as well. Haven't had the chance to use the other functions inbuilt yet. Look forward to doing that.

ondesk.in
Índia
About 1 month usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 27 de junho de 2023

Thank you for your review!

We are delighted that you have found our app useful, especially in providing decent amount of session recordings. Additionally, we are very pleased that you appreciate the good support from our team. We look forward to you continuing to use and explore our other features as well.

17 de maio de 2023

The customer service is really fast in case of support and request. I didn't get any problem with this app.

JessyJess | Boutique
Canadá
2 months usando a aplicação
Questão respondida por MIDA (by BSS Commerce) 22 de maio de 2023

Thank you so much for your 5 star rating! We are so glad to hear that our customer service is speedy in terms of support and requests! We truly appreciate your positive words.