MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avaliações (142)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de outubro de 2024

nice so far

audiox
Israel
36 minutes usando a aplicação
7 de junho de 2024

Very helpful customer service! I love this app it’s 100% recommended for you business, I love it!

Quantum Creative
Reino Unido
4 months usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 10 de junho de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

8 de julho de 2024

The session replays are very helpfull, the service is good and they reply fast!

Airize
Países Baixos
29 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 15 de julho de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

19 de setembro de 2024

Snelle respons, goede app. Zeker aan te raden!

BULK Solar
Países Baixos
8 days usando a aplicação
23 de abril de 2024

We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.

Skin Juice Wholesale
Austrália
6 months usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 3 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Editado a 23 de julho de 2024

I've been using this app for some time and it has been helpful. I'm able to see real-time movement of each visitor within my store, which allows me to know what features and pages are the most popular, and any changes that I might need to make. The live chat support was helpful and ensured that all my questions and needs were met.

Leewa Beauty
Estados Unidos
11 months usando a aplicação
15 de novembro de 2024

Really awesome service! So glad it exists, plus the support team is very prompt and helpful with support..

Looking forward to using this app long term

Canva Factory
Estados Unidos
Editado a 1 de agosto de 2024

Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!

The support as well is very fast and helpful.
The today update is so useful!! (you could see the basket value and referred in the listing and is soooo important)

Thanks

Baby Island Shop
Itália
4 months usando a aplicação
13 de maio de 2024

Great App, really easy to use and the support is quick and reactive. I put 4 stars because the functionality of certain video playback functions is not yet good (skipping of non-active zones, video playback speed that resets each time, etc.).
But otherwise, for tracking customer behavior and so on, the application is simple, practical and easy to use.

ALSANCIA
França
17 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 15 de maio de 2024

Thank you for your 4-star rating!

We appreciate your feedback on the video playback functions and are glad to hear you find the app simple, practical, and easy to use for tracking customer behavior.

However, 4-star review seems like you are not fully satisfied with our app yet. We will support you our best to revise your experience.

If you might need any further assistance, don't hesitate to contact us at "support-sbc@bsscommerce.com".

22 de abril de 2024

Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!

Adonis Fine Jewellers |
Reino Unido
5 months usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 3 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!