MIDA: Heatmap, Replay Checkout

I have been using the MIDA app for a while now, had a great experience with the customer service, very helpful and Lucy has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store. Super helpful for improving both weak and stong points. Support is fast and helpful

Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

I am very happy with MIDA! Everything works perfectly and the app delivers exactly what I need. The heatmaps and replay features are incredibly helpful and give me real insight into how customers behave in my shop.

A special thank you to Lucy – she supported me with so much patience and kindness. Her guidance was clear, fast and very professional. It is rare to meet such friendly and dedicated customer support these days.

Great app, great team!

Mida Heatmap is a great app, but what really made the difference for me was the support from Chloe. She went above and beyond to guide me through setup and explain how to actually use the data to improve my store. Everything was clear, friendly, and fast — I felt supported the whole way. Having someone who really understands both the tool and ecommerce is a huge plus. Highly recommend!

Using MIDA for some months now. Very satisfied with what it offers. The heatmap was instrumental in identifying the bottlenecks in our product pages. Everything is intuitive to use, and can be used from within Shopify.

Super outil pour voir quoi optimiser dans l'expérience utilisateurs. J'ai déjà corrigé beaucoup de chose sur mon site. Le service client est également très réactif.

Thank you so much to the quick response with the chat feature with your team. I am so grateful for your service. I was able to get up and running in no time and the features of this app are just the perfect fit I was looking for, for my business. Tracking and setting up are easy and very informative.

This app is great for seeing what’s popular on my site. It helps me make adjustments that boost conversions and increase sales.