MIDA: Heatmap, Record & Replay

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.

This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.

Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

It's good and convenient app that improve your website conversions through customers' behaviors that Mida brought, I highly recommend you people who see this app to download it, you will be amazed, it's friendly also, provide people who don't have too much budget many function to use. Meanwhile, customer service is good as well, when I encountered some problem, staff Jennie helped me out, appreciate!

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Easy to navigate and very helpful to see how customers interact with your online shop

I just installed MIDA on my Shopify store because the heatmap I was using slowed down the page too much. It's too soon to know whether the change will improve the speed of my website.

But I am impressed with the quality of the recordings. They are very clear so I can see exactly what the customer has been doing.

In general, I think this is going to be a good app for me. It's very convenient to use, right in my store. I can look at the recordings and make minor adjustments to my website at the same time.

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

It's good but unfortunately numbers of sessions in the plans are low if you have a high traffic site. Could be great if it only stored and counted based on user set criteria. eg. sessions longer than x amount o time of with min. x amount of page views.