
MIDA Heatmap, Records & Replay
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亮点
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适用于最新模板
Improve shopping experience by better replays, recordings and heatmap for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
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Session Recording: replay customer visits on your online store
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Heatmaps: see what people find most interesting (and not)
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Analytics: track & report customer data (checkout, add-to-cart sessions & more)
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Filter recordings by events: abandoned cart/checkout, successful order
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Session by visitors: Watch full sessions of each visitor/customer
定价
14 天免费试用FREE
免费
- 400 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10/月
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30/月
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Live View
- Analytics
- Reset Recordings (unlimited)
FREE
免费
- 400 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10/月
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30/月
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Live View
- Analytics
- Reset Recordings (unlimited)
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
31 条评论
Overall the app is great. it's free and is easy to use.
I used the app to help me see what customers are doing on my site.
The recordings are great. It's a new app so they'll need to tweak a few things such as easily delete multiple views at the same time. Sort abandoned checkout, successful order , and abandoned cart more easily. Currently you can sort them, but once you click on one, when you go back, you go back to the original non sorted page.
Also if they can show you before hand how long the session was that would be really useful, so that you can ignore anyone who was on the site for 1-10 seconds or however long you deem is not useful for you.
I like the app.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!
Thank you so much for your 5 star rating!
We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.
We hope to continue to meet your expectations and keep you as a customer.
I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.
Thank you so much for the 5-star rating!
We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.
We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.
We were using hot jar but this app is much better. When I had a quesiton about how to figure out how to see the email addresses, Jolie Nguyen was able to help me in a timely manner. There is a lot of potential in this app for improving our stores conversion and seeing how the various customers who are coming to the website are engaging with our content, formatting, offers buttons, videos, information, copy and other things like finding bugs, sticking points, etc. We are gaining more insight into our paid traffic, so it's definitely worth using this technology.
Thank you so much for your 5-star rating! We're so glad that our app has helped to improve your store conversion, and that you found Jolie's help and support timely and helpful. We are always striving to improve our customer experience, and your feedback is greatly appreciated!
Overall, I have a good experience with this app and the customer service. It is just what I was looking for and is easy to use.
Also customer service is so great, Jena Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating.
I know this is a new app but they really listen to customers' needs and are ready to develop more expected features. I requested a feature that I want to have a filter function when selecting which sessions I want to replay, like I only want to replay the sessions that have "add to cart" action.
Jena immediately requested to her team as well as submitted this feature to the new features of the app and will notify me the nearest release date. I am very satisfied with her work and handling of the problem. Thank to the BSS team and I really look forward to the new updates from you guys. It's really worth the wait.
Highly recommend this app, install and experience it yourself!
Thank you so much for your 5-star rating and positive review! We are thrilled to hear that you have had an overall positive experience with our app and are even more pleased to hear that our customer service team has been helpful in providing you with the answers you need. We appreciate your feedback regarding the feature requests and we will be sure to keep you updated with any new updates that we have in the future. We are glad to have earned your recommendation and we thank you for your support.
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