MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

评论 (144)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2023年12月10日

Great app! The recording feature helps us a lot, we can watch and analyze what happens when a customer visits our site, and decide which parts to improve. Besides, the assistance response is quite fast.

Get Good Gift
美国
6个月 人在使用应用
True Crafts (by BSS Commerce)已回复 2023年12月13日

Thank you for the incredible 5-star rating of our app!

We are so pleased to hear that the recording feature helps you improve your customer visits and that the assistance response is fast.

We truly appreciate your positive feedback and support!

2023年1月30日

The app is very usefull, the usability is so far the best amongst similar apps. The team answers very fast to all inquiries. Overall very good experince.

InaEssentials.DK
德国
6个月 人在使用应用
True Crafts (by BSS Commerce)已回复 2023年2月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2024年2月2日

So far so good.
Have just installed this app, so can't comment on the ongoing use of it yet.

However it was super simple to install, and Joy on the support team was able to help and confirm that I had set it all up correctly which was fantastic.

HerbiDoor
澳大利亚
4个月 人在使用应用
2024年2月26日

Really good app for understanding the customer's journey. A+++

ScentFlow
新西兰
3个月 人在使用应用
True Crafts (by BSS Commerce)已回复 2024年3月5日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2024年2月22日

Awesome app!

FemeWell
意大利
3个月 人在使用应用
True Crafts (by BSS Commerce)已回复 2024年3月5日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2023年12月28日

great service!

Whitman Arch
罗马尼亚
4个月 人在使用应用
2023年4月14日

Great app that provides useful information regarding my customers' behaviors and identifying areas of improvement for my website. Jena is also extremely supportive and timely with her responses, I get the help that I need right away.

Euphoria Cafe
加拿大
4个月 人在使用应用
True Crafts (by BSS Commerce)已回复 2023年4月19日

Thank you so much for your 5-star rating and your kind words! We are delighted to hear that our app has given useful insights into your customers' behaviors and identified areas of improvement for your website. It's wonderful that our agent was able to help you quickly. We are very grateful for your feedback!

2023年9月7日

Amazing app lots of functionnalities, very helpful customer service.

Heatmap and live view is amazing, we can replay all actions of customers in just few seconds.

An amazing team and app 5 stars.

LOVERSE
美国
3个月 人在使用应用
True Crafts (by BSS Commerce)已回复 2023年9月11日

Thank you so much for your five-star rating and kind words!

We're delighted that you appreciate all the features our app has to offer, as well as our helpful customer service. We are committed to continue to strive to provide the best experience possible.

Thank you again!

2023年11月27日

They took my advice and made optimizations, which I think is great.

leotachi
中国
3个月 人在使用应用
True Crafts (by BSS Commerce)已回复 2023年11月30日

Thank you so much for your 5-star rating and kind words!

We appreciate your positive feedback and are happy to hear that you think the optimizations implemented are great.

Thank you for your continued support!

2024年4月23日

Great app -- Super helpful to be able to analyse what customers are looking at, and areas of the website that can be improved upon. Great customer service. All around recommend.

SOLAI
爱尔兰
7天 人在使用应用
True Crafts (by BSS Commerce)已回复 2024年5月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!