MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

评论 (151)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年11月3日

I’m really happy with MIDA! It’s super easy to use and has been a game-changer for figuring out how people are moving around my website. The session recordings and heatmaps are great – I can see exactly where customers are dropping off or completing purchases, which makes fixing things so much easier. I also love that it’s GDPR-compliant and works with multiple stores.

The setup was quick, and the customer support team is awesome – they’re super responsive and keep improving the app with new updates. Since I started using it, I've seen fewer people bouncing off the site and more completed checkouts. Definitely recommend this app if you’re looking to understand your customers better and make your site work even smoother!

Amazello
美国
4个月 人在使用应用
2024年10月27日

This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.

Adorn-iq
印度
大约2个月 人在使用应用
2024年11月21日

good support and good tools, very attentive to help! excellent application to boost your website and achieve higher sales, understand how your users navigate the web and offer them a better experience :)

Ninefoot Studio . Surf Swimwear
美国
29天 人在使用应用
2024年11月16日

Fantastic app! It’s incredibly easy to use and has been invaluable in helping us understand our customers' journey. Being able to see client behavior in real-time gives us clear insights on where improvements are needed. Highly recommended for anyone looking to optimize their customer experience!

Trendi Pets
葡萄牙
30天 人在使用应用
2024年11月11日

I've been using MIDA Session Recording & Replay for a while now, and it's been a game changer for my store. The recordings are incredibly insightful, helping me understand customer behavior and optimize my website. The interface is user-friendly, and the setup process was smooth.

I recently reached out to support for an extension, and Jennie was super helpful and responsive. The additional recordings were added quickly, and the customer service was excellent. Highly recommend this app to any store owner looking to improve their user experience and boost conversions!

Biofield Care Bulgaria
保加利亚
16天 人在使用应用
2024年10月28日

So far, I LOVE this app. The ease of setting it up and customer service is great. I feel like a super secret spy in my own business (cue 007 music). I have another heat map on my other business site and what I like about this one is that it keeps tracks of repeat visitors by number (for me I'm #1-so I'll know when the map is link to me making tweaks on my site). and whose added to cart and their journey that moves them through my funnel and what stops them. I check this app a few times a day and think about how to make my site better for the customer experience and journey.

Busy and Baked
美国
10天 人在使用应用
2024年11月15日

Really awesome service! So glad it exists, plus the support team is very prompt and helpful with support..

Looking forward to using this app long term

Canva Factory
美国
大约1个月 人在使用应用
2024年11月11日

The app is easy to use, and the replays allow you to see where customers are getting confused on your site and then make corrections to ease the customer journey

Beam Electric Flosser
英国
11天 人在使用应用
2024年11月14日

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

TrekShield
澳大利亚
18天 人在使用应用
2024年10月30日

It's a great app. The free tier is generous and better than alternatives like MS Clarity. The paid tiers are amazing value compared to paid alternatives too.

VIP Hairdressing Supplies
英国
5个月 人在使用应用