MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Piano gratuito disponibile. Prova gratuita disponibile.
Valutazione (4,7)
Recensioni

Elementi chiave

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Informazioni sull’app

Lanciata

27 luglio 2022

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Check-out, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Improve shopping experience by better replays, recordings and heatmap for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. altro
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart sessions & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Session by visitors: Watch full sessions of each visitor/customer

Prezzi

FREE

Gratis

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10 /mese

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

Prova gratuita di 14 giorni

ADVANCED

$30 /mese

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Analytics
  • Reset Recordings (unlimited)

Prova gratuita di 14 giorni

FREE

Gratis

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10 /mese

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

Prova gratuita di 14 giorni

ADVANCED

$30 /mese

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Analytics
  • Reset Recordings (unlimited)

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.

64 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
23 aprile 2024

We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.

Skin Juice Wholesale
Australia
6 mesi di utilizzo dell’app
MIDA (by BSS Commerce) ha risposto 3 maggio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

22 aprile 2024

Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!

Adonis Fine Jewellers |
Regno Unito
5 mesi di utilizzo dell’app
MIDA (by BSS Commerce) ha risposto 3 maggio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

25 aprile 2024

overall very clean app. does exactly what you want it to do. Customer support is awesome

now 2 big things i have a problem with.
1: it doesnt work on mobile, so i cannot watch the replays on my phone which personally for me is a big let-down
2: pricing may be fine for many but for me personally, its a little steep and i simply cannot afford it mainly considering the dozens of other subscriptions etc i am purchasing for various other services.

QuickScrub™
Australia
12 giorni di utilizzo dell’app
MIDA (by BSS Commerce) ha risposto 3 maggio 2024

Thank you so much for your feedback.

1: We are planning to make our apps be more responsive in the future. At the moment, with the MIDA app, recordings and heatmaps are not working on mobile and we do have a warning for that already. I've double-checked with the team and the update is releasing within this year.

2: Due to the resources that we put and use for the app, our team has to make it balance as such for our pricing plan.

Again, thank you so much for a straight and clear feedback. We will keep you informed regarding our upcoming changes!

23 aprile 2024

Great app -- Super helpful to be able to analyse what customers are looking at, and areas of the website that can be improved upon. Great customer service. All around recommend.

SOLAI
Irlanda
7 giorni di utilizzo dell’app
MIDA (by BSS Commerce) ha risposto 3 maggio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

11 aprile 2024

Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!

The support as well is very fast and helpful.
Thanks

Baby Island Shop
Italia
1 giorno di utilizzo dell’app

Informazioni sull’app

Lanciata

27 luglio 2022

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Check-out, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Sviluppata da MIDA (by BSS Commerce)

Informazioni su MIDA (by BSS Commerce)

Valutazione media: 4,7

Crea app per lo Shopify App Store da 2 anni

Ha Noi, VN

Assistenza

Invia un messaggio

+84987602961

support-sbc@bsscommerce.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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