MinCart ‑ Order limits
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I downloaded MinCart a while ago, configured the settings and maybe adjusted the settings twice, since the initial setup. This week, the app decided to disable my Checkout button preventing my customers from making purchases. Well, that's not good, is it??? My developer troubleshooted the entire website just to find out MinCart was the culprit. He deleted the app and just like magic, the website was working again. I do not recommend this app for this major issue. If it hadn't been for my customers calling me, I would have never found out my website was not working!
Hello friend, thank you for your review. We are sorry you have experienced an issue such as this. I would have hoped you used our in-app chat so our team could have helped you solve this problem asap when it happened. Our app is used by thousands of merchants and it's very rare problems such as this one occur. Unfortunately, there are so many themes and apps built differently, and technologies evolve so fast, it's impossible to think about every possible scenario. After reading your review, I found really interesting that our app could have worked for months or even years (it was installed since 2020) on your store to all of the sudden create an issue by itself such as this one. I asked our developer team what could have happened and they told me it is likely a feature was added to your theme or another app was recently installed on your store which interact also with the checkout button and creates a conflict with Mincart script. If you'd like, we would be happy to work with you to solve this issue. Thank you
I'm having the same issue as one of the other reviews below. My customers just reported they cannot checkout on Chrome, this app is causing some issue with the checkout button from loading. I deleted the app and my cart page is working fine again. I guess we'll have to find another min/max app as this is throwing an error even when I try to open up the app on our shopify app page.
The application can be bypassed simply by exceeding the limits set, proceeding to check out, copying the check out link, and going back decreasing the quantities, re-pasting the check out link and letting the payment proceed. The necessary modification would also be a block in the payment not only on the check out page.
Hi there,
Edit: This limitation can now be resolved with MinCart with the new "Checkout validation" or "Checkout extensibility" features from shopify that MinCart now leverage to offer a better security in the checkout.
Sadly this is not possible at the moment due to shopify restrictions over the checkout process. MinCart will do everything it can to prevent the customer from reaching the checkout outside of your limits while navigating the website but due to the limitation set by Shopify there will always be a need for Manual interventions. Mincart will handle most cases. Note that from our experience it is extremely rare that a customer will navigate directly to the checkout page.
Though, this should change soon as shopify is slowly adding ways for apps to interact with the checkout. We are already ready for these changes and will be available as soon as shopify release these new functionalities to the public.
Apart from a slight problem in regards to a reset on a selection of products (where the limits disappeared mysteriously) and resulting in an unhappy customer, otherwise the app is really useful for us when it comes to shipping out multiple individual drill bit tools. Problem aside (hence lower rating), good app!
Works extremely well with options to limit both the number of items or the total basket, which many of the alternatives we looked at do not have. We actually broke it when adding another app which changed the way our cart behaves (so entirely our fault), but Tommy at Molsoft came up with a fix within a couple a hours and applied it for us too. Great app and outstanding service, highly recommended.
So far this is the only app that has allowed us to block specifically 3 items in the cart and additionally wont allow more than 4 items. This custom rules were exactly what we were looking for. The support has been great every time we need them and had solved custom issues for us. The best app for the niche for sure.
Thank you so much for the fantastic review! We're thrilled to hear that MinCart has been able to meet your unique cart restrictions and that our custom rules have been exactly what you needed. It’s also great to know that our support team has been able to assist with custom issues along the way. We truly appreciate your feedback and are so happy to be the best fit for your niche! If you ever need further assistance, don’t hesitate to reach out. Thanks again for choosing MinCart! 😊
It works but it slowed our website, and it sometimes crashed our checkout process. I have sent support a request, I have not received an autoemail assuring me that my message has been received and I will get an answer soon, We are now looking for an alternative.
We started using this app about 3 weeks ago. Overall it's a good app, really one of the better ones for putting limits on variants. But, it does have some flaws holding it back from receiving 5 stars.
1) You cannot do an import / export for faster limit creation.
2) The search feature does not register numbers, so if you search for "21"
Tissue Ball" it won't show up unless you remove the 21" (Minor issue)
3) Not every item shows in the search when creating a limit. Even though
it shows up on the front end when you search for it.
4) It will randomly delete all items from the limit if you click on a blank
spot within the search box. Forcing you to cancel any chances you
made and to back out so you don't lose any existing items added from
a previous save.
It was some problem with our language character in application, but support was very fast and fix this problem. Now application is working very good and I can just highly recommend apps with perfect support.
Update: Hello friend, I am happy we could finally get in touch and fix your issue! Let us know if you need anything else.
Previous: Hello friend, I am sorry to read you had an issue with our app. Mincart usually works seamlessly with most themes, but there are so many different ones that it happens from time to time we encounter small codes conflicts with some of them or with other apps installed on the store. Most of the time our team easily fixes this with pleasure for you.
Amazing customer service. Spent well over an hour helping me resolve something. Thanks!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team. We know how important it is to get things up and running smoothly, and we're always happy to go the extra mile to help. If you ever need further assistance or have any questions, we're just a message away. Thanks again for choosing us! 😊