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I downloaded MinCart a while ago, configured the settings and maybe adjusted the settings twice, since the initial setup. This week, the app decided to disable my Checkout button preventing my customers from making purchases. Well, that's not good, is it??? My developer troubleshooted the entire website just to find out MinCart was the culprit. He deleted the app and just like magic, the website was working again. I do not recommend this app for this major issue. If it hadn't been for my customers calling me, I would have never found out my website was not working!
Hello friend, thank you for your review. We are sorry you have experienced an issue such as this. I would have hoped you used our in-app chat so our team could have helped you solve this problem asap when it happened. Our app is used by thousands of merchants and it's very rare problems such as this one occur. Unfortunately, there are so many themes and apps built differently, and technologies evolve so fast, it's impossible to think about every possible scenario. After reading your review, I found really interesting that our app could have worked for months or even years (it was installed since 2020) on your store to all of the sudden create an issue by itself such as this one. I asked our developer team what could have happened and they told me it is likely a feature was added to your theme or another app was recently installed on your store which interact also with the checkout button and creates a conflict with Mincart script. If you'd like, we would be happy to work with you to solve this issue. Thank you
Apart from a slight problem in regards to a reset on a selection of products (where the limits disappeared mysteriously) and resulting in an unhappy customer, otherwise the app is really useful for us when it comes to shipping out multiple individual drill bit tools. Problem aside (hence lower rating), good app!
I'm having the same issue as one of the other reviews below. My customers just reported they cannot checkout on Chrome, this app is causing some issue with the checkout button from loading. I deleted the app and my cart page is working fine again. I guess we'll have to find another min/max app as this is throwing an error even when I try to open up the app on our shopify app page.
The application can be bypassed simply by exceeding the limits set, proceeding to check out, copying the check out link, and going back decreasing the quantities, re-pasting the check out link and letting the payment proceed. The necessary modification would also be a block in the payment not only on the check out page.
Hi there,
Edit: This limitation can now be resolved with MinCart with the new "Checkout validation" or "Checkout extensibility" features from shopify that MinCart now leverage to offer a better security in the checkout.
Sadly this is not possible at the moment due to shopify restrictions over the checkout process. MinCart will do everything it can to prevent the customer from reaching the checkout outside of your limits while navigating the website but due to the limitation set by Shopify there will always be a need for Manual interventions. Mincart will handle most cases. Note that from our experience it is extremely rare that a customer will navigate directly to the checkout page.
Though, this should change soon as shopify is slowly adding ways for apps to interact with the checkout. We are already ready for these changes and will be available as soon as shopify release these new functionalities to the public.
Love this app!
The app did exactly what we needed it to do. We did hit one hurdle but the customer service was excellent and we had everything resolved quickly. Thank you :)
perfect App. Does exactly do what we need.
Support was excellent and super fast, not seconds, but minutes :-)
Thanks for everything!
Perfect app for us. We need to have minimum quantities and maximum quantities on different variants within the same product and this works exactly how we need it to.
If we've ever had any issues (which have never been due to this app), the support team have been extremely efficient to resolve and have gone above and beyond.
Would not hesitate to use again.
I tried many similar apps. This is amazing, actually more than I could wish. It can perfectly work also as a support for a "variant quantity brakes" method. It automatically adjust the variant quantity based on the selected variant. I installed it in a second, no one email with the dev has been necessary. Amazing experience after many many bad ones. I think the concept of "app" is perfectly expressed here: something that you install and it works right away.
I will definitely check all the other apps of them
Thank you so much for this amazing review!
Great app and great support! First the app wasn't working on my theme but the support team fixed it within minutes.
I've never had the need to contact a app developer before, we use the app to restrict GP practices from over ordering certain items. The developer couldn't have been more helpful, fixed an issue which was caused by Shopify and provided some first rate advice. Very happy.