Minnas

Answer customers faster with one shared Inbox, built-in AI, workflows, and useful order context.

Minnas brings email and storefront conversations into one shared Inbox with Shopify customer and order context. Publish Messenger from the theme editor, summarize conversations, and draft responses with built-in AI. Build workflows that assign, tag, prioritize, send replies, or generate AI responses. Organize conversations with nested tags and use Guided flows to answer common questions. Run pre-built Shopify Actions, such as tagging customers or orders, or connect your own secure Actions.

• Publish Messenger to your storefront from Shopify's theme editor
• Summarize conversations and draft responses with built-in AI
• Build custom workflows that can send AI-generated replies
• Organize support with nested tags and customer-facing Guided flows
• Run pre-built Shopify Actions or connect your own secure Actions