Arvostelut (975)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 85 % arvioista on 5 tähteä
  • 10 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
Muokattu 4. joulukuu 2024

Thank you for resolving my billing issue, I've been using this app for many years and you have proven you care about your customer's and there to resolve any issue.Thank you for addressing my concerns. this 5 star review is for you. Thank you. I recommend this app

Gamestriss Graphics
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 25. marraskuu 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

10. marraskuu 2024

I've had the Minta app downloaded on my store for quite some time. But this is my first time actually using it. It's great.

Rudy J Fashions
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 14. marraskuu 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

25. lokakuu 2024

SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY MINTA APP FIXED.
FOR A LOYAL CUSTOMER & A PAYING CUSTOMER I DESERVE RESPECT, I DESERVE FOR MY APP. TO BE RESEARCHED & FIND THE BUG & DEBUG. I WENT TO SHOPIFY ABOUT THIS MINTA APP. ALSO & LEF IT ALONE & CLOSED THE CASE. I'M A PAYING CUSTOMER. NO ONE CAN TELL ME WHAT I'VE DONE TO DESERVE THIS TREATMENT.
ALL I'VE ASKED IS FOR SOMEONE TO FIX MY MINTA AP.

HODOH CLOTHING UNLIMITED
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 28. lokakuu 2024

Hi

Thanks for your thoughts and sorry to hear of your experience! I know you're a long-standing customer of ours and have been very loyal. I'm even more sorry given that set of circumstances!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

12. elokuu 2024

I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.

Empathy's Angel
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 14. elokuu 2024

Thank you for your 5* review - it means the world to us!

So glad Shafta was able to help you correct the issue!

Always here for you 🖤

Avraham | Customer Success

Muokattu 15. syyskuu 2024

Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported.

I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account.

I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.

Zen Boutique
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 12. syyskuu 2024

Hi there T.

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

2. joulukuu 2024

Great experience with them I do recommend them excellent job

Unique Essential Define Beauty
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 8. joulukuu 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

11. marraskuu 2024

I am new to the app and needed some help. Alex was extremely helpful, answering all my questions and pointing me in the right direction. So far, I like what the app has to offer. Will give another review after working with it for a few weeks.

Bring De Rum
Yhdysvallat
8 päivää sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 20. marraskuu 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to assist!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

28. syyskuu 2024

i bought this app paid for 1year i wish i wouldn’t have it is limited on what you can do with this app the videos do not work properly there is limited text and you have to resize your images to get them to fit correctly the only thing that works is the auto post that works very well but you are limited to what you can achieve does not allow for longer video duration and limits amount of text i would not recommend this app unless they allow for more freedom with your edits but if you don’t need that much text and don’t mind your images being cropped it’s very good with auto post

JASON DEAN ONLINE SHOP L.L.C
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 30. syyskuu 2024

Hi

Thank you for your feedback and I'm glad there were parts of the app that you appreciated. We are certainly going to take your feedback on board and we are in the process of entirely reshaping the future of Minta incorporating the latest AI and more.

We're here to help and ensure you have a great experience with Minta!

I've sent you an email - looking forward to engaging further!

Best regards

Avraham
Customer Success Director

3. marraskuu 2024

I signed up for a free trial, selected the monthly option, but was charged for an entire year. They refuse to refund me, insisting that I chose the yearly plan, which I would never have done. The app is advertised as an AI marketing tool, but it doesn’t deliver on that promise. It simply takes your current inventory and inserts it into templates with poor graphics and generic music. Half the time, the text is unreadable due to color choices, and I often have to edit the posts to make them presentable.

There’s really no point in using this app since you end up spending time editing and reposting content anyway. What’s worse, I sell clothes, but the app kept posting ads for jewelry, which is completely irrelevant to my business. Overall, this app isn’t worth the time or money, and it could actually harm your social media presence unless you constantly delete and repost edited versions of their content.

Mountain Markdown
Yhdysvallat
26 päivää sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 6. marraskuu 2024

Hi C,

Thanks for your thoughts and sorry to hear of your experience.

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

31. lokakuu 2024

It's been handy.. integration between social media has been simple and successful
MdcoStore.Tradingco@gmail.com

MdcostoreTradingco
Yhdysvallat
26 päivää sovelluksen käyttöä
Minta Auto Post Videos by ReConvert vastasi 6. marraskuu 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert