Arvostelut (287)
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Luokituksen mukaan
Super apply et service client mega rapide
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I have had my ups and downs with Minta. However, I must say that they are the most consistent social media posting app you will find on Shopify. I have tried them ALL!!
Hi
Thanks for your thoughts and sorry to hear of your experience that you feel the app 'only works half the time'.
We certainly do refund when there is an issue.
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
So far so good. I've learned a little bit working with Minta and would love to see how far I can take this.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us!
So glad Shafta was able to help you correct the issue!
Always here for you 🖤
Avraham | Customer Success
Customer service was great. Riya was very helpful and answered the questions I had.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Avraham | Customer Success
very helpful in understanding what the app consists of and how it can work for my store
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
I'm shocked by the usage fees. Didn't get a lot that I can see from the app but was charged usage fees that were shocking.
Hi there
Thanks for your thoughts and sorry you didn't feel Minta was the right app for you - this is totally not we want your experience to be like!
I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!
I really want to solve these issues for you.
Avraham | Customer Success Director
The interface is easy to use. Customer service is quick to respond amd work out any issues that arise.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying! It was a pleasure helping you, S.
Always here for you 🖤
Jordan | Customer Care
Very easy to use and planning in advance with videos for the month is a tremendously helpful and time saving.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
