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An amazing new AI tool that creates videos from still images and posts to platforms ... it's great! Saves a LOT of time and is very convenient. And the Chat customer service is very good. HOWEVER ... for beginners like me, I'd appreciate easy tutorials: 1) Explain how the posting balance works and how to best budget the 70 posts per month, 2) How to save Drafts and Post when ready, 3) How to organize videos instead of going to Recents for all of them, 4) How to avoid multitple copies of videos every time a new revision is made (perhaps save only the last version), 5) How to add music to recommended AI generated videos so they don't post without sound,6) How to upgrade my Plan without having to wait a full year to do this, 7) Remove Shopify from the list of Platforms available to post to because it doesn't work. These are the questions I have. Thanks for a great app!
Thank you for your 5* review - it means the world to us!
Glad you are enjoying!
Always here for you 🖤
Jordan | Customer Care
This app is very good
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
The interface is easy to use. Customer service is quick to respond amd work out any issues that arise.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Hele fijne app post elke dag goeie reviews. En kost niet veel geld voor het werk dat het doet
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
This save me like 20 hours a week and yeah, it's save me $300 a week
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Avraham | Customer Success
im new to this and still working on it
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Customer service was great. Riya was very helpful and answered the questions I had.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Avraham | Customer Success
Thank you Jordan for taking the time to hear my frustration and understand the situation, furthermore doing what " you did not need to do" to assist in this. God bless good luck with this app.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying!
Always here for you 🖤
Jordan | Customer Care
This app will bill you without consent!! I highly do not recommend this app.
Hi
I'm sorry for any confusion and inconvenience you experienced. We had a bug with the billing system.
To clarify, our support team did indeed process a full refund for all charges during the billing error period in question after your concerns were raised.
We strive to provide transparency and are always here to help clarify any charges or issues you may encounter.
Thank you for your understanding.
Best regards,
Jordan
Customer Care Supervisor
Minta
clear image projection and great concept for the product
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care