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Update Avraham, Customer Success Director reached out to me to offer resolution to give me two months trial and refund me my money back. Hopefully, everything goes well time around.
Hi
We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that someone is upset with our app! I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this?
We're here to help and ensure you have a great experience with Minta!
Best regards
Avraham
Customer Success Director
I have to do a lot of tweaking. I wish every ad would include the link to the product.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying! It was a pleasure helping you, S.
Always here for you 🖤
Jordan | Customer Care
It's been handy.. integration between social media has been simple and successful
MdcoStore.Tradingco@gmail.com
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Saumya was great! She helped me with my problem, again! I wouldn't have been able to do it without her!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
WARNING this app is a scam, they will charge big lots of money, even when you set it to use the test credits. They will continue to charge you, without any notice and you will see a big bill in you shopify billing (More than USD200). Alex then will just tell you a lots of lies on the support and will just block you. I have escalated this to Shopify support.
Update 05/09/24: They has just post a reply to my post, IS A COMPLETE LIE, they has not sent any DM to me, nor mail or anything, and I contacted they and they don´t want to help or solve the issue, this guys are a real danger, dont´t ever let them has acces to you credit card.
Hi there
Thanks for your thoughts and sorry to hear of your experience!
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
I have used this company for one month and have not been satisfied with its videos. They do not have an option for telling the customer where to go to shop. I decided to cancel the "Trial period" there is no where on the site to cancel. You have to talk with someone that never cancels your account. I recommend that you use caution when dealing with this company.
Hi
Thanks for your thoughts and sorry to hear of your experience!
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
Finally had to UNINSTALL the app. They have a big problem with CROPPING and although they gave me another chance to get it going, THERE IS NO WAY TO FIX THE CROPPING ISSUE.
What do i mean by cropping?
The app will chop off the top, bottom or side of your product image in a very unflattering way and...you can't edit or fix this.
It looks like it has potential, but for now, they need to RETRAIN THEIR AI model to be able to discern the pixel dimensions of an image and act accordingly...not crop it randomly.
Hi Kurt
Thanks for your thoughts and sorry to hear of your experience!
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
Minta has transformed how I create and schedule content for my business! The app makes it incredibly easy to produce professional-looking social media videos and posts in minutes. With Minta, I don’t need to worry about complex editing tools or hiring a designer – the templates and customization options allow me to get the exact look I want without any hassle.
The automation features are a huge time-saver, too! I love how Minta can analyze my store’s products and generate social media posts that perfectly match my brand’s vibe. Plus, it’s integrated with platforms like Instagram and Facebook, so scheduling posts is effortless. My social media engagement has grown significantly since I started using Minta, and my page looks more cohesive and polished.
If you're a small business owner looking to level up your content game, I highly recommend giving Minta a try. It’s worth every penny!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
You gave such a detailed review, I'd love to hear more from you to help us develop our offering even more! Please contact care@reconvert.com and ask to book in a call saying that Avraham asked you to book in a call with MT who is our product manager and will love to hear from you!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Thank you Shafta for your amazing service, you were very helpful and patient
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Happy Shafta was able to patiently help you!
Always here for you 🖤
Avraham | Customer Success