Minta Social Videos Auto Post

Great app for those who want to save time editing product promo videos, or those who don't have experience in editing.
Personally, I would like to have more options of customisation of specific elements (that's just my own need for control), but I understand that the goal of the app is to work quickly within the set up colour scheme.
When I encountered problems with my subscription, Avraham was a big help in solving the issue.

I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.

I installed this app but never got to use it because I was hospitalized. I originally chose it because it stated “pay as you go,” but I was unexpectedly billed for a yearly plan. I immediately contacted customer service, since I never used the app, uninstalled it, and do not intend to use it.

Despite this, I was told they could not reverse the yearly charge—even though the charge just appeared today through Shopify and PayPal. Their excuse was that the charge “went through two weeks ago” and I was “one week late” to claim a refund. This makes no sense, as I only received the PayPal and Shopify notifications today.

Ashley from support even suggested that since I had now “paid,” I could just use the app for the year. But I had already uninstalled it! What part of I do not want or use your service is so hard to understand?

This company feels untrustworthy, and I would not recommend them to anyone.

I have problem with some of the videos. The AI creates my brand name wrong for the subtitles. Nefer Designs comes as Neffered Designs . I am not sure how to adjust or solve this problem.

Great tool and great results.

Nice App. Overall customer support from Shafta and Riya was amazing.I really enjoy the fact that I can promote my discounts through the logo and promotion in the brand kit. The music choices are my favorites and the templates are very professional. I only wish we could add unlimited text when creating the video s. Otherwise Minta is the best option for small businesses on a budget which is why I changed my review from 4 to 5 stars.

I'm enjoying the range and options Minta Social offers in their selections! Their vibrant post and advertisements created excitement for our renewed social media launches! Fun and not a complicated app to use!

Minta videos are beautiful, but the app has glitches. Support is good, but we spent a lot of time communicating with them trying to get these glitches fixed. Types of glitches: edits would not take. We would edit the videos prior to scheduling, and the edits would not show when posted. Scheduling would not work. We would schedule, and these would show on the planner but never post. Our settings were set up correctly. Finally though, although we paid for a full year in September twice our account has been moved back to free status - this time instead of asking for our subscription back or a refund (which they won't give) and going back and forth about the glitches we un installed and are calling this a business loss.

Sent a chat to Minta and I instantly received a reply back from Shafta. I was very happy how quick of a response I received. The error seemed to be my own and not Minta. I have to say I really like what they've done with all the products and the video designs, awesome and looks fantastic!

UPDATE:
Had to get a hold of the team chat due to product and vides not matching. I was able to chat with Alex, and he was patient, helpful and very quick. He also gave me instructions on what I would or could do on my end, and crossing my fingers. Thanks, Alex!!

Good app. I used to use it, but the price was a bit too high; now they have a more economical plan for new stores.

The customer service is on point. I worked with Ashley, who resolved my issue quickly.