Minta Social Videos Auto Post

I will never recommend this company. Aside from the general low quality of their videos, they offer a 'Free Trial' that they will then charge your shopify account for a full year $200+ subscription. Based on the way Shopify is set up, there is minimal support and the team of Vlad & Jordan at Minta will absolutely refuse to issue a refund. This has been such a disgusting experience that I am willing to shut down my shopify store and take my business elsewhere.

This app will bill you without consent!! I highly do not recommend this app.

I'm shocked by the usage fees. Didn't get a lot that I can see from the app but was charged usage fees that were shocking.

No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.

I’m not going to lie this app is awful ! I’ve asked for help and reached out to Minta with no response. I was not able to talk to a human being. I could not get past a certain part of the app. I could reset anything. Anytime I tried to go to a different page in the app it would say something that was already updated needed to be updated again. Too much of a hassle and not worth the download.

I thought I was on a free trial and never authorized or initiated the ridiculous amount I have been billed. Please refund.

Do not use it’s a scam. They are trying to charge me $267 for a service I did not agree to and a “free trial” where they posted videos of the same product over and over that got 11 views. It’s a scam and I’m reporting them to my bank now and Shopify

Achtung EXTREME Kostenfalle
und für manche Shops ein Risiko bei Nichtzahlung, den Shop schliessen zu müssen!
Die Plan Informationen sind schockierend falsch, indem suggeriert wird als würden 5 Videos 1 Monat lang gezeigt werden. Sie würden in Wirklichkeit aber dafür bis zu 5000 an Kosten zahlen müssen.
Der Chat hat es erst nach einer halben Stunde Diskussion endlich zugegeben:
Es werden jedes Posting in Rechnung gestellt! Das heisst, die Angabe Beispiel kostenloser Plan, ist nur für 5x Einblendungen (Sekunden bis Minuten) eines Videos. Nicht für einen Monat lang. Und jedes socialmedia nochmal extra.

Es können also schon am ersten Tag extra Kosten entstehen! Die 5x kurzen einblendungen können Sie bereits an einem Tag verbraten. Die 7 Tage Testphase schützen nicht vor den Extrakosten. Das bestätigen Sie bereits bei der Freigabe. Dort sind auch die möglichen maximalen 5000 Kosten kleingedruckt zu lesen.
Angeblich wurde mein Hinweis an die entsprechende Abteilung gegeben.

Update:
Bei Deaktivierung eines socialmedia-kanals, wurde dieser Kanal wie von Geisterhand mehrmals selbstätig vor meinen Augen wieder aktiviert :-0 (Beweisvideo habe ich angefertigt).
Auch nach mehreren Versuchen das selbe. Somit erhöhen sich die Kosten nochmal. Es ist mir deshalb nicht gelungen, unter den 5 Posts (kurze Einblendungen) zu bleiben. Also deinstalliert.

Es grüsst
marslook

Awful app! The photos aren't cropper properly so when displayed in video it only shows half the photo. The captions are horrible also. I reached out with an urgent request through chat and they never responded even though they read it.

TERRIBLE APP! Their videos are practically useless. They claim they give "FREE TRIALS" but charge you $200+ in hidden fees! D not trust them TERRIBLE!