Avaliações (925)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
12 de agosto de 2024

I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.

Empathy's Angel
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 14 de agosto de 2024

Thank you for your 5* review - it means the world to us!

So glad Shafta was able to help you correct the issue!

Always here for you 🖤

Avraham | Customer Success

25 de julho de 2024

Great app for those who want to save time editing product promo videos, or those who don't have experience in editing.
Personally, I would like to have more options of customisation of specific elements (that's just my own need for control), but I understand that the goal of the app is to work quickly within the set up colour scheme.
When I encountered problems with my subscription, Avraham was a big help in solving the issue.

BLUE FACTORY
França
Almost 2 years usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 28 de julho de 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Avraham | Customer Success

7 de julho de 2024

Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.

royaltydiscount
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 9 de julho de 2024

Thank you for your 5* review - it means the world to us!

Glad you are enjoying! It was a pleasure helping you, S.

Always here for you 🖤

Jordan | Customer Care

Editado a 15 de setembro de 2024

Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported.

I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account.

I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.

Zen Boutique
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 12 de setembro de 2024

Hi there T.

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

21 de agosto de 2024

Easy love it

toyforboy-co/shopify
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 28 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

20 de agosto de 2024

It's easy to use and they are very helpful when you need it

Gadgets4UrLife
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 28 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

11 de agosto de 2024

Alex best support

Summer Shop
Polónia
About 1 month usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 13 de agosto de 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Avraham | Customer Success

17 de julho de 2024

Great support!

getMovility: Empowering Mobility and Independence for a Confident Life
Estados Unidos
3 months usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 21 de julho de 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Jordan | Customer Care

26 de setembro de 2024

im still learning. so far So good

Nette's Healthy Roots Products
Estados Unidos
18 days usando a aplicação
Editado a 23 de julho de 2024

Très facile d'utilisation, ont peut même le partager dans notre compte publicitaire.
J'ai publié une création de Minta sur Facebook ads et j'ai fait ma première vente sait génial comme application ! Merci Minta

Éclat et Grâce
Canadá
2 months usando a aplicação
Questão respondida por Minta Auto Post Videos by ReConvert 23 de julho de 2024

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. S'il vous plaît, pourriez-vous envoyer un e-mail à care@reconvert.com et mentionner mon nom, (Jordan), et nous pourrons essayer de les mettre en œuvre pour vous. 😊🙏

Envie d'aider !

Jordanie | Service client