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Its a great app for quick and easy customised videos for your products. However it would be even better if the videos were actually a little longer hence the 4 Star rating. Otherwise its great to use
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and we can try to implement this for you. 😊🙏
Wanting to help!
Jordan | Customer Care
This app is pretty cool if takes the guess work out of creating catchy marketing. I love that I can use the design but chose the photos I want used.
Thank you for your feedback!
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates
Hey There, we have both options. Would you like to schedule a video call? We will show you everything, Email support@withminta.com.
This app has a lot of great benefits. I am reviewing all of they ways that I can use it to help with website.
Thank you so much! Be sure you have your power ups turned on and check out the planner where you can schedule your video posts up to a month in advance!
service is very fast and big updates for use of the app across social platforms. videos are easy to make and are very eye catching for customers.
will be a game changer if you haven't tried video marketing yet.
Thanks you!!!
I would give this app a zero score on how they handled the issues with their auto-post. It stopped working back in April on some apps, but not others. They continued to charge me for months the $55 dollar fee. They have now since changed the fee table by taking away the free option. They offered us a credit and suggested that we download the videos and post ourselves! We asked for a refund, they issued a credit and then took it away. We asked for a refund, they claimed to have issued on but never did. This went on for 7 month that they kept charging our account. Still no refund and Still no credits and Still No Video Access. Terrible business, terrible waste of money, especially for small businesses, terrible customer service.
Thank you for your feedback! With Minta our goal is to automate as much video and image content for you as possible versus DIY editors which take way too much time and prevent you from being able to post consistently multiple times a day to all of your social channels since that would pretty much be a full time job. Minta makes it possible without you having to do anything, just link your store and go.
I couldn make it posting any videos , maybe upgrade version is better but cant trust cz the video coulnd open
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
So far, I really like the app. It has the post ready for me to send to my social media. I only have to write the captions. I am trying to use the autopost but it is having issues right now. Minta did let me know the issue is being worked on. I appreciate the communication from them. The app is not expensive at all, especially for what they are doing for me. So I recommend as of right now.
Thank you so much for your review. The auto post issue was resolved the day the problem was identified and has been working per usual since then. If you ever need any assistance, you can reach out to us and we would be more than happy to help
Ok this app is a game changer! The ability to create product videos in seconds is just incredible… I used to pay a guy on fiverr to do this but this is much faster and cost effective. I’m also going to test the auto post feature and update my review :)
Thank you for the fantastic review! Don't hesitate to explore all of Minta's features and let us know if you have any questions!
With sincere gratitude,
Minta team
Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing.
Hi there, I've been trying to reach out to you in order to handle the refund but I couldn't get an answer, would you please get back to me by email at eric@reconvert.io?
Looking forward to solving this for you :)
Eric | Minta & ReConvert CEO