Recensioner (930)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
21 september 2024

Creates heaps of social media marketing easy to post to youour social accounts, little bit difficult to connect accounts to begin

Imaginaydigital
Australien
15 dagar användning av appen
Minta Auto Post Videos by ReConvert svarade 29 september 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

Redigerat 5 september 2024

WARNING this app is a scam, they will charge big lots of money, even when you set it to use the test credits. They will continue to charge you, without any notice and you will see a big bill in you shopify billing (More than USD200). Alex then will just tell you a lots of lies on the support and will just block you. I have escalated this to Shopify support.

Update 05/09/24: They has just post a reply to my post, IS A COMPLETE LIE, they has not sent any DM to me, nor mail or anything, and I contacted they and they don´t want to help or solve the issue, this guys are a real danger, dont´t ever let them has acces to you credit card.

Farmati
Chile
Ungefär 2 månader användning av appen
Minta Auto Post Videos by ReConvert svarade 5 september 2024

Hi there

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

Redigerat 1 september 2024

Saumya was great! She helped me with my problem, again! I wouldn't have been able to do it without her!

VOGUE VAULT GIFTS
USA
10 dagar användning av appen
Minta Auto Post Videos by ReConvert svarade 28 augusti 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

22 juli 2024

Having a hard time changing the text on the creatives on my tablet. But, other than that, so far I like it! But, I will have a update once I run it for a week and see if I see a change in sales on my site.

Sling Life Fans
USA
17 dagar användning av appen
Minta Auto Post Videos by ReConvert svarade 24 juli 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

Redigerat 28 juli 2024

I gave the app a 1 before and I agreed to give them another go after very very good customer servIce.

JUSTBLiSS Naturals
Sydafrika
3 månader användning av appen
Minta Auto Post Videos by ReConvert svarade 10 juli 2024

Hi there A

Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like!

I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!

I really want to solve these issues for you.

Avraham | Customer Success Director

Redigerat 21 juni 2024

An amazing new AI tool that creates videos from still images and posts to platforms ... it's great! Saves a LOT of time and is very convenient. And the Chat customer service is very good. HOWEVER ... for beginners like me, I'd appreciate easy tutorials: 1) Explain how the posting balance works and how to best budget the 70 posts per month, 2) How to save Drafts and Post when ready, 3) How to organize videos instead of going to Recents for all of them, 4) How to avoid multitple copies of videos every time a new revision is made (perhaps save only the last version), 5) How to add music to recommended AI generated videos so they don't post without sound,6) How to upgrade my Plan without having to wait a full year to do this, 7) Remove Shopify from the list of Platforms available to post to because it doesn't work. These are the questions I have. Thanks for a great app!

Art Love Decor
USA
12 dagar användning av appen
Minta Auto Post Videos by ReConvert svarade 20 juni 2024

Thank you for your 5* review - it means the world to us!

Glad you are enjoying!

Always here for you 🖤

Jordan | Customer Care

26 augusti 2024

The problem with me is not the app itself. It's bad customer service. I tried cancelling my subscription with this app because it's too expensive for me. When I reached out to support, they lied and told me to uninstall it to cancel it. That's what I did and they kept charging me. As a result, my jewelry shop is frozen.

Soft Scents
USA
Ungefär 2 månader användning av appen
Minta Auto Post Videos by ReConvert svarade 28 augusti 2024

Hi

We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that my team's support is bad. I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this?

We're here to help and ensure you have a great experience with Minta!

Best regards

Avraham
Customer Success Director

25 juni 2024

This is actually amazing like damn it makes things so much quicker and takes so much off your work load.

Vantrinó Cosmetics
Kanada
Ungefär 2 månader användning av appen
Minta Auto Post Videos by ReConvert svarade 1 juli 2024

Thank you for your 5* review - it means the world to us!

Glad you are enjoying!

Always here for you 🖤

Jordan | Customer Care

28 augusti 2024

Was friendly and help me with everything I needed!

Ethereal Beauty LLC
USA
18 dagar användning av appen
Minta Auto Post Videos by ReConvert svarade 29 augusti 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

20 augusti 2024

It's easy to use and they are very helpful when you need it

Gadgets4UrLife
USA
Ungefär en månad användning av appen
Minta Auto Post Videos by ReConvert svarade 28 augusti 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success