评论 (927)

整体评分
4.7
每个评分等级的数量
  • 85% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2024年9月5日

WARNING this app is a scam, they will charge big lots of money, even when you set it to use the test credits. They will continue to charge you, without any notice and you will see a big bill in you shopify billing (More than USD200). Alex then will just tell you a lots of lies on the support and will just block you. I have escalated this to Shopify support.

Update 05/09/24: They has just post a reply to my post, IS A COMPLETE LIE, they has not sent any DM to me, nor mail or anything, and I contacted they and they don´t want to help or solve the issue, this guys are a real danger, dont´t ever let them has acces to you credit card.

Farmati
智利
大约2个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年9月5日

Hi there

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

编辑时间:2024年9月1日

Saumya was great! She helped me with my problem, again! I wouldn't have been able to do it without her!

VOGUE VAULT GIFTS
美国
10天 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年8月28日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

2024年7月22日

Having a hard time changing the text on the creatives on my tablet. But, other than that, so far I like it! But, I will have a update once I run it for a week and see if I see a change in sales on my site.

Sling Life Fans
美国
17天 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年7月24日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

编辑时间:2024年7月28日

I gave the app a 1 before and I agreed to give them another go after very very good customer servIce.

JUSTBLiSS Naturals
南非
3个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年7月10日

Hi there A

Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like!

I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!

I really want to solve these issues for you.

Avraham | Customer Success Director

编辑时间:2024年6月21日

An amazing new AI tool that creates videos from still images and posts to platforms ... it's great! Saves a LOT of time and is very convenient. And the Chat customer service is very good. HOWEVER ... for beginners like me, I'd appreciate easy tutorials: 1) Explain how the posting balance works and how to best budget the 70 posts per month, 2) How to save Drafts and Post when ready, 3) How to organize videos instead of going to Recents for all of them, 4) How to avoid multitple copies of videos every time a new revision is made (perhaps save only the last version), 5) How to add music to recommended AI generated videos so they don't post without sound,6) How to upgrade my Plan without having to wait a full year to do this, 7) Remove Shopify from the list of Platforms available to post to because it doesn't work. These are the questions I have. Thanks for a great app!

Art Love Decor
美国
12天 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年6月20日

Thank you for your 5* review - it means the world to us!

Glad you are enjoying!

Always here for you 🖤

Jordan | Customer Care

2024年6月25日

This is actually amazing like damn it makes things so much quicker and takes so much off your work load.

Vantrinó Cosmetics
加拿大
大约2个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年7月1日

Thank you for your 5* review - it means the world to us!

Glad you are enjoying!

Always here for you 🖤

Jordan | Customer Care

2024年8月26日

The problem with me is not the app itself. It's bad customer service. I tried cancelling my subscription with this app because it's too expensive for me. When I reached out to support, they lied and told me to uninstall it to cancel it. That's what I did and they kept charging me. As a result, my jewelry shop is frozen.

Soft Scents
美国
大约2个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年8月28日

Hi

We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that my team's support is bad. I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this?

We're here to help and ensure you have a great experience with Minta!

Best regards

Avraham
Customer Success Director

2024年6月10日

SO far the easiest app i have found to use . and you can set up auto post so it will post for you on whatever day and platform you pick.You can create what products and what date and time to post it so you can have time for other things,

mikeand2sons
美国
大约2个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年6月11日

Thank you for your 5* review - it means the world to us!

Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - support@withminta.com

Always here for you 🖤

Jordan | Customer Care

2024年8月28日

Was friendly and help me with everything I needed!

Ethereal Beauty LLC
美国
18天 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年8月29日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

2024年8月20日

It's easy to use and they are very helpful when you need it

Gadgets4UrLife
美国
大约1个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年8月28日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success