评论 (291)
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I had the pleasure of being assisted by Saumya from the Minta team, and I couldn’t be more grateful. She was incredibly patient, kind, and knowledgeable. I was having trouble figuring out the details of my plan, and Saumya took the time to walk me through everything clearly and professionally.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
Minta
Alex was truly amazing. Very knowledgable and sorted my issue straight away. Thank you Alex, you're the best!
Hi
I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick!
Happy Minta-ing! :-) 🙏
Avraham
Director of Customer Success
Minta
Great app.Excited to try new AI options
Hi P,
I'm so happy we were able to sort this for you!
Happy Minta-ing! :-) 🙏
Avraham
Director of Customer Success
Minta
Alex was of great help explaining the various types of videos. He was pleasant, informative, and attentative to my chat. He provided quick responses to all my questions. I did not have to wait in idol between chat texts, like so many other companies make you wait...
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
Minta
You sent an e-mail (4pm) warning that will be moved to a paid plan in the next day!!!
Hi Jeremy
We’re sorry to see your review.
To clarify, the move away from the Pay-As-You-Go plan is part of a wider pricing update and applies to all users. We did send out an advance email notice before the change took effect.
We understand this might be frustrating, and we’re happy to chat about your usage and see if there’s a solution that fits. I've reached out to you in chat.
Jordan
Customer Care Supervisor
Minta
I signed up for Minta, but wasn't ready to post and panicked over how to pause the autopost. I had Saumya as my Minta Support Advisor and she patiently and professionally helped me navigate my way through. Great attitude, patient and 1000% awesome!!! Couldn't have had a better advisor.
I'm looking forward to using Minta. Highly recommended and from what I've seen of the videos, excellent content!! Eager to get started!!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
There were a few hiccups in the beginning with some templates but the customer service has been wonderful. They were able to send the issues to their Dev team to fix the problems and things are working great. This saves so much time and effort to show my large number of products. It would be beneficial for hashtags to be automatically generated as well but there’s a way to add them to the scheduled posts which is a pretty simple process. Again the response time for customer service is top notch and I’m very happy I started using this app!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Alex helped me a lot with Minta and to set everything on AI. Thank you so much. Now my business has more social presence. Recommended
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I have had my ups and downs with Minta. However, I must say that they are the most consistent social media posting app you will find on Shopify. I have tried them ALL!!
Hi
Thanks for your thoughts and sorry to hear of your experience that you feel the app 'only works half the time'.
We certainly do refund when there is an issue.
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
Hervorragender Support – Schnell, Freundlich & Kompetent!
Ich bin absolut begeistert vom Support-Team bei Minta! Von Anfang an wurde ich freundlich und professionell betreut. Meine Anfrage wurde schnell beantwortet, und Shafta hat sich wirklich die Zeit genommen, mein Problem zu verstehen und eine passende Lösung zu finden
Besonders beeindruckt hat mich die schnelle Reaktionszeit und die unkomplizierte Kommunikation. Egal ob per E-Mail oder Chat – ich habe immer das Gefühl gehabt, dass sie genau weiß wo es beim mir hakt.
So stellt man sich den perfekten Kundenservice vor! Vielen Dank an das Team von Minta – macht weiter so!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert