Minta Social Media Video Maker , 652件のレビュー
After working with them and them being responsive, their software broke and has been some days since. Their explanation is that it’s a Facebook issue. I’d spent a great deal of time getting familiar so that I could set up a month of planned posts and promos for my store.
I got no warning there was an issue and even after not much in the way of updates, by that I mean 0 updates. No other software I use had been ‘broken’ by a Facebook update. I have worked in the tech field for over 20 years and know it generally does not take more than 48 hours for companies like Facebook and Apple to correct app breaking issues.
What appears is these guys contacted the lot of us to get their reviews back up and then have left us high and dry. I’m dropping my review back to 3 stars and will drop it again if I’m still having the same issue by Monday. Really sad if this is now a new company doing the same thing. If it’s not Facebook then tell your customers what’s happening and be responsive as you were when you were trying to get me to change the review. They were nice enough to extend the free trial but if it doesn’t work if the software doesn’t work.
Minta has been taken over by a new company who reached out to let me know they would be the beginning in a new era of customer service excellence. So far they have been super responsive and helpful! Excited to work with them to grow our site and business!
This is not for the software but for the customer service. I tried it, canceled and went to look at a few others before I decided. I decided I’d go with Minta and asked if they had any New Year deals…it’s been 4 days and not a word. This concerns me because if I needed help, this is how they handle customer service. I;m a small business and we all here know time is money. Won’t sign up with someone who can’t answer one simple question.
Thank you for updating the review! We're always here to help with everything you need,
Eric | Minta & ReConvert CEO
This app is pretty cool if takes the guess work out of creating catchy marketing. I love that I can use the design but chose the photos I want used.
its difficult to get doing anything but i suppose its the same as anything else, and will only improve once you commit to a plan.
I HAVE STARTED TO USE IT, BUT WISH I CAN LEARN HOW TO CHANGE THE MUSIC. It's IS A GOOD WAT TO PRESENT YOUR PRODUCT IN A ENTERTAINING way.
Thank you for your review. To change music you simply use the editor on the video, select music and then choose any song from our music library. You can also have videos created without sound if you are wanting to add your own sound in a reel or on tiktok
Amazing app. Super cool features, but comparing the pricing to Canva which has an enormous library of graphics, music, customization, basic video editing AND a content calendar for $13, Minta leaves a lot to be desired for it to be 2.5 times the price just for automation and a very limited library of video templates. Not to mention the buggy UI. I would be instantly sold if it had the same robust library and features or if the pricing was on a similar level. -Also needs different video formats, especially for Pinterest where longer images are ideal.
Thank you so much for your review. However, Minta is not comparable to Canva since Canva does not automatically create unlimited video and image content for you in seconds. Canva is still a drag and drop editor tool. With Minta you can get videos and designed images of every single product in your catalog in less time than it would take you to create one single video in Canva. We also have auto posting, meaning we create and post videos to your social channels without you doing anything. We save our users time... and time is money. With us, you do not need to spend countless hours creating content in a drag and drop program, leaving you time to focus on growing your business and getting sales. we are a completely different type of app serving a different purpose than Canva.
I loved it at first but now its problem after problem. My auto posts aren't working consistently on IG or FB.
Great, you can develop video fast, however it's so restrictive - you cannot change the text & the fonts are hideous.. If this was to be fixed, then it would make this app very good.. needs more flexibility
Hey! Thanks, we improved out videos flexibility! go ahead and check it out!
Not bad, would be better if I could exclude certain collections though. Otherwise easy to use.
Auto features keep stopping.
Thank you so much for your review! When you are using the auto post feature, you select which collections you would like Minta to make videos from.
I don't like how the videos all start to look and sound the same. There needs to be more variety of music, videos and options to include your own personal pictures.also, add options in the other categories for videos even if you don't have sells
Hey, Thanks for the honest feedback! We improved the product in the last 3 weeks! Go a head and check it out!