Recensioni (660)
Restringi
-
In base alla valutazione
I don't know how other people aren't encountering the amount of issues that I am. It's bad enough items are getting pushed to "Active" straight away in my store, but inventory #s are getting messed up too which is making my items appear as Out of Stock. Worst of all, after their customer service was trying to help with an issue, I ended up with duplicated items live on my store, one item completely disappeared, and another item had the original photos and not my edited photos. It's an absolute mess which has been stressful and time consuming. With Alibaba products the alternative app is Alibaba Workstation which had bad reviews so I didn't go that way. I can't imagine it's worse than Modalyst. I have not had any of these extensive issues using Oberlo with AliExpress. Shopify say it's Modalyst but Modalyst can't seem to resolve the import issues. Am I really the rare person who is having all these issues?
I've tried several other drop shipping platforms have not found one that makes it as easy as Modalyst!
This is a excellent supplier! If I could give it 6 stars I would. It's like purchasing from a fashion show! Support is awesome!
Easy to navigate app, a lot easier than most other apps truly believe I've found my store
I found the app to be easy to navigate and they definitely have some quality products to add to my store. I like the fact that I can add and adjust shipping to the product pricing as well as having companies that ship in less time than other dropshipping companies. What I would do differently is allow one whole day of unlimited imports to test and try the platform for new users.899
I love the fluidity of the app. That notwithstanding, please verify your suppliers so that we are assured of doing business with them. It would be quite a relief if we are assured that our orders shall be fulfilled efficiently. I just started using Modalyst but I believe that's one tweak that you need. The app is awesome.
Watch dropship addresses when placing aliexpress orders. My first order mixed customer address information with other customers. Had I not been verifying addresses on aliexpress, my customer would never have received their order as the address that synced was not correct.
Shipping is quicker on aliexpress with the use of Modalyst. Keep eye on shipping addresses.
Will update review after a few more orders are placed.
An absolutely HORRIBLE site/app, customer service, and tech team. I had the unlimited plan for 3 years now - paid $35 monthly payment each month to drop ship - One day they announced they are no longer working with THE MAIN supplier I had used - Meaning I can't import more items form this supplier but they promised all my imported items ( 15,000 ) will still be synced, And they said I still have to pay the full $35 for this service ( although I can't import any of this supplier items anymore ). I had kept paying full price because I wanted my 15,000 items to be synced with real stock quantity, And then I started noticing the orders my clients had placed at that time ware out off stock in the supplier website - And I couldn't fulfill them - had to refund money to all my customers, - I had complained to Modalist customer support - and was told that the supplier had blocked them - They are sorry - they can't sync with their stock anymore - Meaning I kept paying for service for 2 full months and got NOTHING . I asked for a refund for this period of time - and they agreed - but never got it till today ( it has been 4 months now ) - Also I demanded to stop the recurring payment for my unlimited plan - they said in order to do that I need to downgrade my plan - I tried to do that but got an error that I will need to delete all my 15,000 items ( that I had to spend A LOT of money on SEO to promote them by then) Oviusley I refused to delete them - their customer service told me - "that's weird - I will take "care of that for you
And guess what - After one hour - I saw only had 7000 items left in my shop !!!!! I had contacted them said "Stop deleting my items ASAP" - they said " you wanted to downgrade your plan, didn't you? And then they apologized When they realized what happened and promised they will stop the process and will upload all my DELETED items back - And after 2 hours I took a look saw 0 items on my shop!!! THEY HAD DELETED ALL MY HARD WORK - and made me lose a lot of money !!!!!
This is the WORST EXPERIENCE i had ever had by far !!!!!!!!!!!!!!!!!!!!!!!! If you want to build a successful online dropshipping Buiseness S T A Y A W A Y!!! There are much better apps with great and professional customer service like "Oberlo", "Aliexpress ". Do your self a favor and never go with Modalyst!!!!
dis app was very easy to use (even for me). me was able to navigate through it quickly and sent items into my Shopify store within minutes. me would certainly recommend it to my friends.
Hi Daniel, thanks for taking the time to leave us a review.
Based on what you wrote here, it sounds like you had a very positive experience with our app and are even willing to recommend it to others!
That said, you rated us 1 out of 5 stars. Did you intend to give us such a negative rating? If so, I'd love to learn more about how we can improve the product and platform.
My name is Espin. Please feel free to email me directly at team@modalyst.co with any additional feedback or concerns.
Thank you Daniel!
App works excellent! But be aware that some suppliers might send coupons to your customers, that is not acceptable. I have a big customer complaint because of this.